Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Macon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
208 reviews
5 stars
103
4 stars
27
3 stars
21
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were noted for being rude or unprofessional.
Wait Times
Many customers reported long wait times, with some stating they waited over 30 minutes without assistance, leading to frustration.
Staff Knowledge
While some reviews praised staff for being knowledgeable and helpful, others criticized them for lack of assistance and understanding, particularly with technical issues.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and professionalism, while others noted unprofessional behavior from staff.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others expressing significant disappointment, particularly regarding service efficiency.
- TFTheresa FlowersOct 2, 20255.0Bryan did an absolutely amazing job. We were turned away from 2 Verizon stores, we took a chance to try the Macon store. Brilliant service, helped us order an iPhone 17 pro max and subscribe to 5 streaming channels. Definitely 5 stars.
- JTJoe TamaJul 20, 20251.0Every time they make difficult, I guess, looking to make money no helping to resolve situation.....
- OROctavia BlessedAndHighlyFavored RobinsJun 29, 20251.0Verizon Wireless has the poorest and slowest service in Macon, GA Ever since I came here, I have had one or maybe two bars.
- SHSteve HallSep 19, 20205.0Great service. Johnathan was very knowledgeable, answered any questions I had. Got our phones activated in a timely manor. Thank you Johnathan
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Macon offer?
Verizon in Macon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspot devices.
What are the in-store hours for Verizon in Macon?
The Verizon store in Macon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer online ordering and pickup options?
Yes, customers can order online with options to pick up in store, get free 2-day shipping, use express lockers, or choose same-day delivery where available.
How can I schedule an in-store appointment at Verizon Macon?
You can schedule an in-store appointment through the Verizon website or by using the My Verizon app.
Which payment methods are accepted at Verizon in Macon?
Verizon accepts checks, debit cards, and mobile NFC payments. They do not require cash only transactions.
What languages are supported at the Verizon Macon store?
The store provides services in English.
What mobile plans and services does Verizon Macon offer?
Verizon offers various mobile plans, wireless Internet plans, and voice plans to suit your needs.
Are there nearby competing mobile phone stores near Verizon Macon?
Yes, T-Mobile and AT&T stores are nearby, offering alternative options for mobile phone and telecommunications services.
What dining options are available near the Verizon Macon store?
Nearby dining options include Papa Johns Pizza, Wingstop, McAlister's Deli, Firehouse Subs, Chen's Wok VII, and Red Claw Juicy Seafood and Bar, giving you plenty of choices before or after your visit.
Are there any nearby fitness centers close to Verizon Macon?
Yes, Legends Fitness and Macon Legends are nearby gyms where you can work out either before or after visiting Verizon.