Visit our store at Macon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude or unhelpful.
Staffing Issues
Customers frequently noted understaffing, leading to long wait times and inadequate service.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the customer experience.
Product Knowledge
While some employees demonstrated strong product knowledge, others were criticized for lacking information and not being able to assist effectively.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to poor service.
GN
G. M. Noelle
Nov 15, 2025
5.0
I sincerely thank God for a man named Elis. OMG! He is AWESOME! PLEASE, Verizon, hire more people like Elis!!! U R AWESOME! Thank you!
JH
Jerome Hutchins
Aug 18, 2025
5.0
Friendly
SC
Shariah C
Aug 14, 2025
5.0
I’m from Milledgeville & I took upon myself to go to Verizon in Macon for BETTER service. Rashad & Jt were helpful & excellent on serving me. They gave me the BEST deals. I will certainly go back!
JC
John Collins
Jul 18, 2025
5.0
Helpful staff, and clean store.
SP
Steven Privette
Jul 13, 2025
1.0
I went to this store because it was closer to me. I showed a quote from another salesman in a town another 30 minutes away & sales man at store on Riverside kept trying to up the price I got quote from other store. I had written quote down I got from original salesman (because of my job in military, my memory isn’t good sometimes). Because the salesman kept insisting he couldn’t match the price, I got up and walked out! Never going back there again
What products and brands does Verizon Macon offer?
Verizon Macon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon Macon?
Verizon Macon is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at Verizon Macon?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What shipping and pickup options are available at Verizon Macon?
Verizon Macon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Which payment methods does Verizon Macon accept?
Verizon Macon accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
Does Verizon Macon sell used goods?
Yes, Verizon Macon sells used goods as part of their product offerings.
What services are provided at Verizon Macon?
Verizon Macon provides mobile plans, wireless internet plans, and voice plans tailored for business and personal needs.
How can nearby AT&T stores help customers visiting Verizon Macon?
Nearby AT&T stores offer customers alternative mobile phone options and accessories, providing comparison shopping opportunities when visiting Verizon Macon.
What automotive dealers are near Verizon Macon and how might they be useful?
Nearby car dealers such as Nic's Cars, Sutton Acura, Volkswagen of Macon, and BMW of Macon can assist customers with vehicle purchases or services before or after visiting Verizon for mobile needs.
What dining options are available near Verizon Macon?
Nearby restaurants like Texas Roadhouse, Chili's Grill & Bar, and It's Just Wings provide convenient dining choices for customers visiting Verizon Macon.