Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Locust Grove, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
331 reviews
5 stars
273
4 stars
24
3 stars4
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, with specific mentions of employees like Josh, Bee, and Karissa providing excellent service.
Professionalism
Many reviews highlight the professionalism and patience of the staff, making customers feel valued and well taken care of during their visits.
Mixed Experiences
While most feedback is positive, there are some complaints regarding long wait times and issues with billing or service plans, indicating inconsistency in customer experiences.
Store Environment
The store is generally described as clean and well-stocked, although some customers noted discomfort due to seating and temperature issues.
- AMAmanda MaddoxJan 5, 20265.0Best experienced at any Verizon EVER. I was dreading going in to upgrade my sons phone but was pleasantly surprised. Bee welcomed us in and Joi assisted us! All I can say is Joi is A JOY!! she was so pleasant and so friendly. Thank you Joi for your kindness, patience and being flexible with us with a sleeping baby. You are wonderful!!
- TTTasheraDec 31, 20255.0Very helpful with helping me choose what charger I needed and was able to buy one that could be charged 2 different ways Krista at the Locust Grove store was very nice & helpful.
- IIirisƸ̵̡Ӝ̵̨̄ƷDec 16, 20255.0We had Joi and she was so helpful! We had a terrible experience on the phone with Verizon yesterday about switching over from a different provider but when we went into a store we were helped by Joi. She was very understanding and stayed over closing time just to help! I appreciate her help so much. She deserves a raise !
- KHKamree HudginsDec 11, 20252.0Don’t waste your time or fall for the usual salesman gimmicks. They sold me two internet towers that aren’t even compatible with my service area/plan and promised a 30-day trial with a $200 credit that never happened—all just to hit their numbers for the "Black Friday sale".
- COChristie ODec 11, 20251.0If I could’ve rated a zero star or negative five I would have. Do use this store or any other Verizon store that is not a corporate store. If the door has a sign that says “Victra” it is not a corporate store. Why does this matter? Calling the 1800 number for Verizon if there is an issue gets you little to no assistance because it is an independently owned store.
Frequently Asked Questions About Verizon
What is Victra in Locust Grove, GA?
Victra is your local Verizon Authorized Retailer offering wireless devices, accessories, and device protection in Locust Grove, GA.
What products are available at the Verizon Authorized Retailer in Locust Grove?
Products include smartphones, tablets, wearable devices, mobile broadband, audio and power accessories, cases, SIM cards, laptops, and home phone replacement.
Which brands does Victra in Locust Grove carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the store hours for the Verizon Authorized Retailer in Locust Grove?
Monday to Saturday: 10:00 AM to 8:00 PM; Sunday: 11:00 AM to 6:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup for your convenience.
What payment options are accepted at Victra in Locust Grove?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, and credit/debit cards.
Does the Locust Grove Verizon store provide free Wi-Fi?
Yes, the store offers free Wi-Fi to customers.
What nearby restaurants can I visit after shopping at Victra?
Nearby restaurants include Rock N Roll Sushi, Smashburger, Burger King, Gambinos Mexican Restaurant, and Molinos Mexican Grill, offering sushi, burgers, Mexican cuisine, and more.
Are there gas stations close to the Victra store in Locust Grove?
Yes, several gas stations nearby include BP, Chevron, BP Tanger Boulevard, JP Marathon, and Marathon Gas for easy refueling needs.
Where can I find lodging near the Verizon Authorized Retailer in Locust Grove?
Nearby lodging options include Executive Inn and Red Roof Inn Locust Grove, suitable for overnight stays.