Verizon

4.6
293 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Lawrenceville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 455 Grayson Hwy.

Details

  • Curbside pickupNot available

Location

Verizon
455 Grayson Hwy, Lawrenceville, GA
30046, United States

Hours

Reviews

4.6
292 reviews
5 stars
257
4 stars
4
3 stars
1
2 stars
0
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising employees like Steven, Roberto, and Vanessa for their patience, knowledge, and helpfulness.

Sales Experience

Customers reported positive experiences with the sales process, noting that staff effectively assisted with phone upgrades and new account setups.

Store Management

Roberto received consistent commendations for his management skills, professionalism, and ability to create a welcoming atmosphere for customers.

Negative Experiences

A few customers reported issues with store closures and poor service from certain employees, indicating inconsistency in customer experience.
  • LK
    Lora Knudsen
    Dec 29, 2025
    5.0
    If you need to visit a Verizon store, go to this location even if it’s not the closest to you! We ended up here because they had in stock what we needed. But now this will be our store of choice! Christian was EXCELLENT helping us upgrade and shop products. He was very friendly and knowledgeable, also patient with our group of non tech savvy people! Recommend 100%!
  • NC
    Natalie Chastain
    Dec 18, 2025
    5.0
    Great experience! I went in with my husband just looking to get details about switching to Verizon from AT&T and we spoke with Christian B who explained everything to us. We ended up getting two new phones and home internet at a great price. I’ve been with AT&T for years but this experience working with Christian made the switch easy. 10/10 would recommend this store!
  • LN
    Linsey Niehaus
    Nov 12, 2025
    5.0
    Steven and Newton were so incredibly helpful! They made me feel welcomed and heard. I highly recommend and will be going there for anything verizon related in the future
  • SI
    Shafikul Islam
    Jul 28, 2025
    1.0
    #not related to cellphone service they had a back to school bookbag giveaway and they had all the people probably around 200 waited/standing outside for about an hour and only gave barely around 30/40 bookbags in total and had all the people/kids wasted the time for nothing.

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 455 Grayson Hwy offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.

What are the operating hours of Verizon in Lawrenceville?

Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.