Business Details
About
Cell Phone StoreTCC
TCC Kennesaw, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4140 Cherokee St Nw.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
876 reviews
5 stars
823
4 stars9
3 stars3
2 stars7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting Terrell, Rell, and Ashley.
Efficiency
Many reviews noted the quick and efficient service provided, with several customers mentioning fast phone upgrades and smooth account setups.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding poor service and management issues, indicating inconsistency in customer care.
Knowledgeable Staff
Customers appreciated the staff's expertise in handling technical questions and providing clear information about services and promotions.
- DPDeontè PollardDec 31, 20255.0Rell always help and answer any questions I have. Really appreciate it.
- WLWinston LiuDec 13, 20255.0I went into the store with a lot of technical questions regarding my account. Terrell jumped in right the way and assisted me with all the questions I had! He is very easy to work with, very knowledgeable and very experienced. He was able to guide me through the entire process smoothly. I highly recommend to work with Terrell!
- BDBen DietrichDec 11, 20255.0They helped me quickly switched cellular services. Thanks!
- MJMackenzie JonesDec 4, 20255.0Rell was awesome!!! He helped me so much & got me the best deals! Go see him!
- JMJoanne MillerNov 29, 20255.0Rell was amazing! He was very knowledgeable, helpful and friendly! I would definitely recommend coming to him with all your Verizon needs!
Frequently Asked Questions About Verizon
What products and services does Verizon at 4140 Cherokee St Nw offer?
Verizon at 4140 Cherokee St Nw offers smartphones, tablets, Verizon home internet, wireless devices, mobile accessories, and services like new lines, upgrades, prepaid plans, device activation, and more.
What are the store hours for Verizon in Kennesaw?
The Verizon store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
Where is the Verizon authorized retailer located in Kennesaw?
It is located at 4140 Cherokee St Nw, Suite 100, Kennesaw, GA 30144.
Does this Verizon store support in-store pickup?
Yes, the Verizon store offers in-store pickup services.
Can customers schedule appointments with Verizon in advance?
Yes, customers can schedule appointments through the website at https://www.tccrocks.com/appointments/.
Which mobile device brands does the Verizon Kennesaw store carry?
They carry major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Are there nearby places to visit after shopping at Verizon on Cherokee St NW?
Nearby places include Swiftcut Barber Shop and KB Hair and Makeup for beauty services, as well as Bojangles' and Mediterranean Bistro for dining options.
How can nearby places help customers visiting Verizon at this location?
Customers can combine their visit with services such as automotive needs at Jiffy Lube, banking at CoinFlip Bitcoin ATM, or grabbing essentials from Walgreens nearby, making their trip more convenient.
Are there fitness or recreational facilities near the Verizon store?
Yes, nearby fitness options include Crossfit Addiction and Truckfit gyms for workouts before or after your visit.
Does Verizon in Kennesaw support community initiatives?
Yes, proceeds from every purchase go directly toward doing good in the local community.