Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Jefferson, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
240 reviews
5 stars
194
4 stars
15
3 stars
5
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Maria, Ardee, and Jessica.
Management Issues
Several reviews highlighted concerns about mismanagement and understaffing, leading to long wait times and dissatisfaction among customers.
Sales Experience
Customers reported mixed experiences with sales, with some feeling misled about pricing and plans, while others had smooth transactions.
Technical Support
There were complaints about technical issues and customer service follow-ups, particularly regarding billing and account management.
Store Environment
The store was generally described as clean and welcoming, contributing positively to the customer experience.
- BVBarry Vickery1 day ago5.0What a great experience we’ve been with AT&T for more years than I can remember and decided to flip to Verizon. I’m glad we did.!!! The staff at the Verizon store in Jefferson was extremely helpful and amazing all at the same time!! Ask for Gina and if she can’t help the store manager Temoko can!
- SWSydney White3 days ago5.0Jefferson, GA store (Manager?) was very helpful and definitely excellent at his job. Thanks!
- RRRita ReidSep 26, 20255.0Lady was very nice. Super clean environment. Picked up my phone and out the door quickly. Will continue my business with them for now on.
- JGJennifer GoodsonSep 17, 20255.0Justin was a big help with my mom’s phone issues today. Thank you for your patience and kindness.
- KDkyle digiovanniSep 1, 20255.0Gina was very helpfull got me a brand new phone for a fraction of the price. Yall need to pay her a visit
Frequently Asked Questions About Verizon
What types of products does Verizon - Victra in Jefferson, GA offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon - Victra in Jefferson, GA?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment options are accepted at Verizon - Victra in Jefferson, GA?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon - Victra offer in-store pickup services?
Yes, the store provides in-store pickup for customers.
Does Verizon - Victra provide recycling services for electronics?
Yes, they have electronics recycling available for customers.
What brands can I find at Verizon - Victra in Jefferson, GA?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
How can I contact Verizon - Victra in Jefferson, GA if I have questions?
You can call them at +1 678-865-8323 or email Info@victra.com for inquiries.
Are there any grocery stores near Verizon - Victra where I can shop after my visit?
Yes, Kroger grocery store is located nearby where you can shop for groceries and also access their pharmacy and delicatessen services.
Is there a coffee shop close to Verizon - Victra where I can grab a drink?
Yes, Starbucks is nearby, a convenient place to get coffee or a snack before or after your visit.
What healthcare facilities are near Verizon - Victra for quick medical or dental needs?
Nearby healthcare options include The Little Clinic for family practice, Jefferson Dental Care for dental services, and Northeast Georgia Physicians Group Jefferson for medical services.