Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Grovetown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
559 reviews
5 stars
481
4 stars
18
3 stars
13
2 stars7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Amber, Chris Bennett, and Princess for their professionalism and helpfulness.
Mixed Experiences
While some customers had outstanding experiences, others reported issues with misleading information and poor service, particularly regarding billing and promotions.
Store Environment
The store atmosphere was generally described as friendly and welcoming, although some customers noted slow service during busy times.
Sales Practices
Several reviews mentioned concerns about aggressive sales tactics and unclear communication regarding promotions and fees.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with technical issues and account management.
- LPLaurie Puryear3 days ago5.0Amber at Verizon in Grovetown, Ga is the absolute Best!! Her customer service skills are outstanding! This was the Easiest phone upgrade/ purchase I have ever experienced. Amber was able to answer ALL of my questions and she truly is one of the main reasons we are staying with Verizon! Thank you Amber McCray !
- RFRichard FosterOct 31, 20251.0Had a less than perfect experience as I was misinformed and misled into believing that they would do something they agreed to but later did not. They were paid and now I have to suffer for trying to do what was right. Be aware when dealing with them.
- LJLinus JosephOct 15, 20255.05 Stars ⭐⭐⭐⭐⭐ Amber at the Verizon store in Grovetown, GA, is absolutely amazing! From the moment I walked in, she greeted me with a smile and made sure I was taken care of every step of the way. She went out of her way to explain everything clearly and made the whole process smooth and stress-free. Amber truly cares about her customers and it shows — she’s professional, patient, and extremely knowledgeable. If every store had a manager like her, customer service would be on a whole different level. Thank you, Amber, for going the extra mile!
- LLLeoOct 15, 20255.05 Stars ⭐⭐⭐⭐⭐ I had an amazing experience at the Verizon store in Grovetown, GA, thanks to Manager Amber. She went above and beyond to help me with my account and made sure every detail was taken care of. Amber was patient, knowledgeable, and genuinely cared about making sure I left completely satisfied. You can tell she takes pride in her work and in helping customers. It’s rare to find someone so professional and kind these days — Verizon is lucky to have her! Highly recommend asking for Amber if you visit this location.
- TAThe Walker Family of AugustaSep 9, 20255.0We went in to the store to add a phone line and Miss Janae was the sweetest person you could have hoped for. She went above & beyond what I was asking for to review our plan and help us in every way possible without promoting any extra costs to us. She wasn’t like a salesman, but more like a friend with the best attitude.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Grovetown?
The Verizon store is located at 5008 Steiner Way, Grovetown, GA 30813.
What brands does the Verizon store at 5008 Steiner Way carry?
The store carries Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless products.
What are the operating hours for the Verizon store in Grovetown?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for wireless devices and accessories.
How can I contact the Cellular Sales Verizon store in Grovetown?
You can reach the store by phone at +1 706-868-6110 or email at CustomerService@cellularsales.com.
Can I pay my Verizon bill at the Grovetown Cellular Sales location?
Yes, you can pay your Verizon bill in-store at the Grovetown Cellular Sales Verizon location.
Are appointments required to visit the Verizon store at 5008 Steiner Way?
No, appointments are not required to visit the Verizon store; you can stop by anytime during their open hours.
What nearby stores can I visit when shopping at the Verizon store on Steiner Way?
Nearby stores include Walmart Grovetown, Claire's Walmart for fashion accessories and beauty services, and Dollar Tree for discount shopping.
Are there any places near the Verizon store where I can get my keys copied or locks serviced?
Yes, Minute Key and minuteKEY locksmith services are located near the Verizon store for key copying and lock services.
What nearby entertainment or rental options are available near the Verizon store?
Redbox kiosks are nearby, offering music, DVD, and video rentals for your entertainment needs.