Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Gainesville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
226 reviews
5 stars
185
4 stars
9
3 stars
5
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and patience during the purchasing process.
Staff Knowledge
Several reviews highlighted the staff's expertise and ability to explain products and services clearly.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including unprofessional behavior and lack of assistance.
Store Environment
Some customers noted issues with cleanliness and organization in the store, affecting their overall experience.
Product Issues
A few customers expressed dissatisfaction with the products, including problems with phone functionality and unexpected fees.
- VBVickie BoneyNov 6, 20255.0I have been a Verizon customer for over 20 years. I received the absolute best service I have ever received both in person and online today at this location. I cannot remember the young man's name but he was the 4th - same name as his father, grandfather and great grandfather. This young man was the BEST!!!!
- MJmohammed jamalSep 29, 20255.0Coury is Awesome.
- HLHannah LatkaSep 19, 20255.0Davis was incredibly helpful and kind to me today. I’ve visited a lot of Verizon’s in my day and this was genuinely the best experience I have had. I was treated very kindly and felt like what can usually be a confusing experience setting up a new phone plan, was seamless and well explained. I highly recommend this staff to anyone needing anything for their phone.
- JKJacquelyn KiserAug 13, 20255.0You don’t often see genuine customer service these days, and when I get excellent care, I like to shout it out. Coury is an absolute gem. She made the process of adding a line so seamless. Her patience and attention to detail was much appreciated.
- TLTammy LucichAug 13, 20255.0Coury was fantastic and saved the day. She quickly identified that some of my items were outdated and took immediate action to get everything back on track. As soon as she got involved, everything started working perfectly again. Her expertise, attention to detail, and proactive approach made all the difference. Every business needs someone like Coury—she’s a true problem-solver and a game changer!
Frequently Asked Questions About Verizon
What brands of smartphones and devices does Verizon at 3612 Mundy Mill Rd carry?
They carry brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
What are the store hours for Verizon at 3612 Mundy Mill Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your bill in-store at the Verizon location on Mundy Mill Rd.
Does the Verizon store on Mundy Mill Rd offer wireless plan upgrades and device assistance?
Yes, their wireless sales consultants can help you upgrade your phone and Verizon plan in person.
Is it necessary to make an appointment before visiting this Verizon store?
No appointment is required; you can stop by or call to make an appointment if you prefer.
What payment methods are accepted at the Verizon store on Mundy Mill Rd?
They accept American Express, Discover, MasterCard, and Visa.
Does this Verizon location offer online or in-store pickup services?
They offer in-store pickup services.
What nearby dining options are available if I visit the Verizon store on Mundy Mill Rd?
Nearby restaurants include Tio Loco Taqueria, Waffle House, McDonald's, Cook Out, Taco Bell, Dairy Queen Grill and Chill, Napolis Pizza, Sumo Hibachi and Wings, and El Sombrero.
Are there any nearby mobile phone stores close to this Verizon location?
Yes, nearby mobile phone stores include Cellular Sales, T-Mobile, Boost Mobile, and Cricket Wireless Authorized Retailer.
Which nearby services or facilities could be useful before or after visiting the Verizon store?
Nearby helpful facilities include bp America gas station (with convenience store), Gibson Family Hand Car Wash & Detail #2, Bank of America banks and ATMs, and communication-related stores like Signs By Tomorrow.