Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Gainesville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
359 reviews
5 stars
182
4 stars
59
3 stars
29
2 stars
22
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Wait Times
Many customers experienced long wait times, often with little acknowledgment from staff.
Trade-In Issues
Several reviews highlighted confusion and dissatisfaction with trade-in deals, including misleading information about credits.
Staff Knowledge
While some employees were noted for their knowledge and helpfulness, others were criticized for lack of information and assistance.
Store Management
Customers expressed concerns about management practices, including perceived neglect of customer needs and poor handling of issues.
- JNJeff NewellJan 3, 20265.0Rafael worked with us and got us going and went above and beyond to make things work and was a smooth transition from one carrier to the next very well pleased with this place , they've got a good thing working here, Eric and Franco also on top of they're game here.
- KNK NazaroffDec 12, 20251.0Do not under any circumstances visit this store. If for some reason you are forced to, do NOT work with RAPHAEL. His customer service skills are terrible, and he’s a liar. He told me I would get $175 for my old phone (after I told him the back glass was shattered) and when I drove the 45 minutes to the store I was given $87.50 BECAUSE THE GLASS WAS SHATTERED. He lied and told his manager he hadn’t discussed it with me. What a scam
- GAgrace armitDec 12, 20255.0Great service! Great store! Super easy, staff was very knowledgeable and helpful!
- NDNicole. DDec 8, 20251.0I seen a lot of lazy workers before but this store has to take 1st place.. definitely need better management to weave them out.
- KLK LyDec 3, 20251.0Worst customer service ever. Debra needs to change her damn attitude. Do better Verizon
Frequently Asked Questions About Verizon
What are the Verizon store hours in Gainesville?
The Verizon store in Gainesville is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What brands of smartphones does the Verizon store in Gainesville offer?
The store offers the latest 5G smartphones including Apple (iPhone 15), Samsung (Galaxy S23), Google (Pixel 8), Motorola, Kyocera, and TCL.
Can I pick up my online Verizon order in the Gainesville store?
Yes, Verizon offers in-store pickup for online orders, along with free 2-day shipping, express lockers, and same-day delivery options where available.
Does the Verizon Gainesville store offer appointments?
Yes, you can schedule an in-store appointment online for a convenient visit to the Gainesville Verizon store.
What payment methods are accepted at the Verizon store in Gainesville?
The store accepts debit cards, mobile NFC payments, checks, and does not require cash only, ensuring flexible payment options.
Is there free Wi-Fi available at the Verizon Gainesville store?
Yes, the Verizon store in Gainesville offers free Wi-Fi for customers.
What types of business products does Verizon Gainesville offer?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops to meet various business needs.
What nearby restaurants can I visit before or after shopping at Verizon in Gainesville?
Nearby dining options include Chili's Grill & Bar, Chick-fil-A, Outback Steakhouse, Sonic Drive-In, and It's Just Wings for a variety of food choices.
Are there nearby coffee shops around the Verizon store in Gainesville?
Yes, you can visit Starbucks located nearby, perfect for grabbing a coffee before or after your Verizon visit.
Which nearby stores can complement my visit to Verizon in Gainesville?
Vitamin Shoppe, Visionworks (eyewear), and Geek Squad (electronics repair) are nearby stores that might be useful along with your Verizon visit.