Verizon

3.5
725 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Fort Oglethorpe for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3584 Battlefield Pkwy, Fort Oglethorpe, GA
30742, United States

Hours

Reviews

3.5
549 reviews
5 stars
251
4 stars
79
3 stars
39
2 stars
37
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers noted that some staff members are knowledgeable and helpful, while others were described as unhelpful or dismissive.

Wait Times

Many reviews mention long wait times for service, with some customers expressing frustration over being ignored or not acknowledged during their wait.

Store Management

There are complaints about unprofessional behavior from management, with some customers feeling that management does not support staff or customers effectively.

Overall Experience

Overall, experiences vary widely, with some customers expressing satisfaction and loyalty, while others report severe dissatisfaction and a desire to switch providers.
  • KB
    Kathy Blevins
    1 day ago
    1.0
    Customer Sercice was terrible. Wish I had her name but I didn't see a name tag or ask bc she was so rude. Never smiled, never had any intention of helping me. She was on the shorter side with long straight black hair. This store has went down hill. They want to sale or cost you money instead of helping you lower or resolve. She stood there and argued with me that I was not on the 55+ plan while I had the guy on the phone from the # She gave me stating clearly that I was in fact on the plan.
  • CP
    Cheryl Pace
    Dec 16, 2025
    5.0
    My husband and I went to inquire about transferring our service from another provider to Verizon and look at new phones. We were assisted by Aubrey. First of all, she has an outstanding personality. She was so helpful in assisting us with some problems we had transferring from the other company. She was very attentive to our questions and always made sure we got our questions answered. Aubrey is definitely an asset to this location. I hope she gets a bonus or a raise for her dedication to top notch customer service!
  • KG
    K GT
    Dec 5, 2025
    5.0
    Denisha was great!
  • AM
    Amanda Moore
    Nov 29, 2025
    5.0
    My favorite Verizon store
  • MJ
    Mike Jhala
    Nov 26, 2025
    1.0
    They setup promotion but do NOT communicate it clearly. Very deceptive sales practices.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Fort Oglethorpe?

The Verizon store in Fort Oglethorpe is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Which popular smartphone brands are available at this Verizon store?

This Verizon store offers the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL, including the new iPhone 15 and Samsung Galaxy S23.