Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fayetteville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
398 reviews
5 stars
212
4 stars
40
3 stars
31
2 stars
18
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with instances of rudeness, lack of knowledge, and dismissive attitudes from staff.
Staff Knowledge
Several reviews highlighted a lack of product knowledge and training among employees, leading to confusion and unresolved issues.
Wait Times
Customers frequently mentioned long wait times for assistance, with some waiting over an hour without being helped.
Positive Experiences
Despite the negative feedback, there were positive mentions of specific staff members who provided excellent service and went above and beyond for customers.
Store Management
Reviews indicated issues with store management, including unprofessional behavior and failure to address customer concerns effectively.
- CRCeCe RobertsSep 21, 20251.0Ray was rude I don’t recommend this place. He treated the person on the phone much nicer.
- NRNicholas RichwineSep 13, 20251.0This is the sorriest Verizon store in the company, I’m whole-heartedly convinced. The team members have no knowledge of what they’re doing and will tell you they can’t walk you through basic account questions and that the brick and mortar stores are really only for sales. This experience helped eliminate my hesitation to go to another mobile carrier.
- DBDorita BlackwellSep 2, 20251.0Horrible experience today . Manager Nicole stood on the wall while I was interacting with another worker. The worker was unable to answer any of my questions. Then she approached us saying that customers did not need to hear our conversation. She intervened with a very negative response and energy was on 10. She was entitled because of her role and obviously has not had any customer service training. I’ve been a customer for 21 yrs and expected better service and communication especially from the store manager. I was charged for a phone that I never authorized and she turned she story around and said her workers would never do that and she didn’t appreciate me saying that. She left and went to the back but when I found the new number pending on my bill to prove to her - she refused to come back after realizing I was right and she was wrong. She was a poor listener and I’ll go to Camp Creek the next time .
- RLRobert LeachAug 28, 20255.0Great service
- RHRenee HewittJul 29, 20251.0Horrible had me there for over an hour waiting for my order telling me my order is not ready. It’s not ready when the manager came out. Got my information went to the back then came out with my order. It’s just unprofessional and ghetto.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Fayetteville?
The Verizon store in Fayetteville is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon Fayetteville store?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an appointment for in-store service at the Fayetteville Verizon store?
Yes, you can schedule an in-store appointment either by visiting the store's website or using the My Verizon app.
What products does Verizon in Fayetteville offer for business customers?
They offer business cell phones, mobile hotspots, tablets, and laptops to meet various business needs.
What payment methods does Verizon Fayetteville accept?
The store accepts debit cards, mobile NFC payments, and personal checks; cash-only payments are not required.
Does Verizon Fayetteville provide online ordering and pickup options?
Yes, customers can buy online and pick up orders in-store, enjoy free 2-day shipping, use express lockers, or opt for same-day delivery where available.
What other mobile phone stores are near the Verizon Fayetteville location?
Nearby mobile phone stores include Xfinity, uBreakiFix, and T-Mobile, providing additional options for mobile phones and services.
Are there places to eat near Verizon Fayetteville for a meal before or after your visit?
Yes, nearby dining options include La Parrilla Mexican Restaurant, Jens Fish Fry, Ruby Tuesday, Outback Steakhouse, Starbucks, and Wendy's.
What nearby businesses can I visit for printing or office supply needs around Verizon Fayetteville?
You can visit Office Depot Print & Copy, Office Depot - Fayetteville 353, and FedEx Office Print & Ship Center nearby for printing and office supplies.
How can nearby locations help customers visit Verizon Fayetteville more conveniently?
Nearby landmarks such as Office Depot and Starbucks provide recognizable locations for navigation, and nearby services like Locksmiths Fayetteville GA can assist if you need help with keys during your visit.