Verizon

4.5
243 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
We don't just consider you a customer - we strive to treat you as our "guest" when you join us in any of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
805 Glynn St S, Fayetteville, GA
30214, United States

Hours

Reviews

4.5
240 reviews
5 stars
204
4 stars
6
3 stars
3
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like TJ, Hania, and Jarred for their exceptional service.

Negative Experiences

Several reviews reported issues with billing, miscommunication, and perceived dishonesty from staff, leading to frustration and dissatisfaction.

Staff Knowledge

Customers frequently noted the staff's product knowledge and ability to assist with technical issues, although some experiences indicated a need for better training.

Mixed Reviews

While many customers had positive experiences, there were also significant complaints about poor service and unprofessional behavior from certain employees.
  • SW
    shakaria wise
    5 days ago
    5.0
    Quincy and TJ had an amazing customer service today when my husband and I visited the store! We were immediately greeted with smiles and assisted. We told them our issues and not only did they fix it but offered multiple options. This will be our go to store whenever we need assistance with our service. Thank you guys so much!
  • TT
    TheWaveAcademy
    Jan 5, 2026
    5.0
    This store is absolutely phenomenal!, Quincy and TJ are amazing!, They’ve helped out with any technical difficulties as well as any situation going on with my bill! There has been times where the Store has been busy, and they have been able to manage and multitask with each and every customer! I’ve also noticed and witnessed customers coming in mad about their bill, they were able to de-escalate the situation and fix the customers problem! I honestly believe that they should get a pay raise for how professional They are and the way they carry themselves as well as the store! This is the best store on the south side!, I will be Letting all of my family and friends know to come see Quincy and TJ! Thank you, Verizon!
  • RW
    Rhonda Weatherup
    Dec 22, 2025
    5.0
    TJ was really helpful!
  • AM
    Ashley McAfee
    Dec 18, 2025
    5.0
    Great customer service and seamless process!
  • BB
    Billy B
    Dec 8, 2025
    5.0
    Quincy and tj were great help with getting me the best deal on phone for my grandfather !!! Five stars

Frequently Asked Questions About Verizon

What products does Verizon at 805 Glynn St S offer?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more from brands like Apple, Samsung, Google, and Motorola.

What services are available at Verizon in Fayetteville, GA?

Services include new lines, device upgrades, new device purchases, and accessories. The store also offers in-store pickup and electronics recycling.