Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Evans for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
438 reviews
5 stars
213
4 stars
68
3 stars
38
2 stars
28
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were described as rude and dismissive.
Staff Knowledge
Certain employees, like Porsia and Nathan, were noted for their knowledge and ability to assist customers effectively, while others struggled with basic inquiries.
Wait Times
Many customers reported long wait times for service, often exceeding an hour, which negatively impacted their overall experience.
Store Atmosphere
The store atmosphere was described as unwelcoming by some, with reports of staff appearing disengaged or unfriendly.
Billing Issues
Several customers expressed frustration with billing inconsistencies and felt that the store was not helpful in resolving these issues.
- SMShannon Myers6 days ago5.0I had a wonderful experience at Verizon today! TORI provided EXCEPTIONAL customer service! She was friendly, efficient, so helpful and patient. Also, I really appreciated her honesty in helping me choose a plan that my family actually needs. She provided very clear instructions & line item quotes & comparisons to help me make an informed decision. So thankful & I will be reaching out to Tori again very soon- likely to switch my internet service to Verizon after she explained my cost savings. Thank you Tori!!! 🙏🏼🙏🏼☺️☺️
- JOjames ordNov 15, 20255.0Eric Windgrove is a superb customer advisor. He has now assisted me on three occasions. At 72 l am not tech savvy, but Eric's patience and explanatory clarity have guided me through spells of confusion about the operation of my account that would otherwise have led me to close it out in favor of a different provider. He should be promoted and rewarded for his skill in customer relations and the genuine pleasure he takes in helping people.
- JWJean Worley-McCordNov 13, 20255.0Tierra was excellent! She solved all of my problems. I am very pleased with the service I received and will certainly recommend others. Thank you Tierra‼️
- SPSappy PatelNov 11, 20251.0Very bad service especially for a Senior Store Manager named Jennifer!! This place only cares about sales. They don’t want to help with Any problems or fixes to current account holders. Even after calling customer services, which advised me to go into the Verizon store to fix the issue I had, the Senior Store Manager Jennifer still refused to help me. Jennifer advised me to call customer service again and have them figure it out. I asked if she would go thru the call with me so I don’t have to come back in and she look at me and said no she will not do it. How is this possible!!! How do we get to this point of being publicly disrespected. For a customer that has been loyal to Verizon for over 10 years, never a late payment, definitely does not deserves this kind of treatment! Jennifer can clearly see this information when she pulls my account up. Before Verizon I was with At&T, had a similar issue with them over time and switched to Verizon, now I am seriously researching another provider. If Verizon does not get its act together and holds its managers accountable for customer service, they are going to loose a lot of customers! These Manaagers represent Verizon.
- ASAshley SmithOct 23, 20251.0Not a reflection of Verizon as a whole, just one employee I was really excited to finally pick up the new iPhone I’d been waiting on for weeks, but my experience with Lerissa at this Verizon store was very disappointing. From the start, she was rude and condescending, asking things like “Are you comprehending what I’m saying?” in a belittling tone. From the moment I walked in, it felt as though she was speaking down to me rather than helping me. I want to be clear that this experience does not reflect my opinion of Verizon as a company. I’ve generally had positive experiences with other employees. They always greet me with a smile and act like they’re there to help! However, based on this encounter, I would strongly recommend working with someone else if you visit this location.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Evans, GA?
The Verizon store in Evans, GA is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Evans?
The Verizon store is located at 4312 Washington Rd, Evans, GA 30809, United States.
What brands of smartphones does Verizon Evans offer?
Verizon Evans offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Motorola, Kyocera, and TCL.
What services does the Verizon store in Evans provide?
The store offers mobile plans, wireless internet plans, voice plans, and products such as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment to visit the Verizon store in Evans?
Yes, you can schedule an in-store appointment online or through the My Verizon app to visit the Evans store for more personalized service.
Does Verizon Evans offer online ordering and pickup options?
Yes, you can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods does Verizon Evans accept?
Verizon Evans accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
How can nearby places like Walgreens be useful for Verizon customers?
After visiting Verizon, customers can conveniently stop by Walgreens nearby for pharmacy needs, vitamins, and convenience store items.
Are there any nearby real estate agencies close to Verizon Evans?
Yes, nearby real estate agents like The Richards Group Real Estate, Jennifer Warner OnlineHomes4You Team, and Sherman & Hemstreet Real Estate Co. are close by, useful if you are relocating and setting up new services.
What dining options are available near Verizon Evans?
You can enjoy meals at nearby restaurants such as Pizza Central USA for Italian cuisine or Slim Chickens for American and southern-style chicken, perfect for before or after your store visit.