Verizon

3.7
661 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Evans for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4312 Washington Rd, Evans, GA
30809, United States

Hours

Reviews

3.7
447 reviews
5 stars
220
4 stars
68
3 stars
38
2 stars
28
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees for their helpfulness and patience, particularly Eric, Tori, and Porsia, while others reported rude and unhelpful interactions with staff.

Long Wait Times

Numerous reviews mentioned long wait times for service, with some customers waiting over an hour to be assisted, leading to frustration.

Mixed Experiences

While some customers had excellent experiences and felt well taken care of, others reported feeling neglected or dismissed, indicating inconsistency in service quality.

Management Issues

Several reviews highlighted problems with management, particularly regarding accountability and customer service, with specific complaints about a manager named Jennifer.
  • VG
    Veronique Griffin
    Dec 26, 2025
    5.0
    Ricky was so great ! Every question I had was answered and made it so clear to understand. If I could rate a 10 I would , Thank you Ricky !
  • MT
    Megan Thomas
    Dec 23, 2025
    1.0
    Terrible service, I have attempted to contact corporate multiple times about the way my sister and I were treated by so called manager Jennifer at this location. Do not use this location. She was very rude and disrespectful. Not willing to help at all. Was going to pocket money during promotional service going on over the weekend. Said we had to pay 80$ when activation fee was free over this weekend, We went to another store and they told us she could not tell us that we had to pay because promotion was going on until that next day.
  • IK
    Izabella Kean
    Dec 20, 2025
    5.0
    Eric was incredibly patient and took the time to explain every detail of our new services in a way that was easy to understand. I never felt rushed, and he made sure all my questions were answered before I left. If you need someone who truly cares about customer service, ask for Eric!"
  • BW
    Bryan Wilson
    Dec 17, 2025
    5.0
    Tears was patient, knowledgeable, friendly, helpful, she did a perfect job helping us!
  • RR
    Rea
    Dec 6, 2025
    5.0
    Rickey at Verizon gave me the best customer service I’ve ever experienced. He was patient, clear, and incredibly helpful from start to finish. He solved my issue fast and made the whole process stress-free. If you need reliable support at Verizon, ask for Rickey - he’s truly exceptional.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Evans, GA?

The Verizon store in Evans, GA is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Evans?

The Verizon store is located at 4312 Washington Rd, Evans, GA 30809, United States.