Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Elberton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
364 reviews
5 stars
331
4 stars
9
3 stars
9
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and dedication, particularly highlighting employees like Romeo, Vernesha, and Robert for going above and beyond.
Product Knowledge
Numerous reviews noted the staff's expertise in handling technical issues and providing clear explanations about products and services.
Mixed Experiences
While many customers had positive interactions, some reported dissatisfaction with service quality and issues with billing or account management.
Store Environment
The store was generally described as clean and welcoming, although some customers mentioned outdated equipment and long wait times.
Employee Recognition
Several customers specifically named employees who provided exceptional service, indicating a strong team presence at the location.
- LJLinda JaremkoNov 25, 20255.0It.is always a pleasure to have Romero assist in my education in order become to.understand my new phone. Romero always complete my training.with such a level confident. You should realize he is a valuable employee. Thank you ,keep himm,keep your clints.
- ACAnnie CobbNov 24, 20255.0Ethan fixed me up very good, my phone went crazy
- CECassie EskewNov 19, 20255.0We had great customer service from Zach. He is extremely knowledgeable and helpful. He explained everything when helping us upgrade one of our phone lines. Zach also found an item on my bill that I was paying for and wasn’t using so he took it off and helped save us money. I will definitely return to Zach for future purchases or plan changes.
- JCJade CorderNov 16, 20251.0Honestly the worst experience i’ve had dealing with phone providers. I was told we’d only be paying $57 a month and instead we are paying $104 a month. They are extremely unhelpful and honestly kind of scammy. I’ll never switch over to Verizon again and I truly recommend you don’t either!!
- JSJessica SmithNov 12, 20255.0If yall need anything from Verizon ask for Romeo he’s amazing goes above and beyond,he really cares. He will do whatever it takes to make it happen. This man stayed 2 hours after closing time to keep every promise he made to us. Best customer service we have ever gotten!Thanks Romeo for the best service we have ever got at Verizon!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Elberton?
The Verizon store is located at 800 Heard Dr, Elberton, GA 30635.
What are the operating hours for the Verizon store at 800 Heard Dr?
The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit this Verizon store, but you can call ahead if you prefer.
What brands of phones and devices can I purchase at the Verizon store?
You can purchase devices from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus at the store.
Does the Verizon store offer in-store pickup service?
Yes, the Verizon store offers in-store pickup services.
What types of wireless plans and services are available at the Verizon store?
The store offers Verizon wireless plans including prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and connected devices.
What payment options are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa.
Which nearby places can help me locate the Verizon store?
The Verizon store is near Cellular Sales - Elberton, Pinnacle Bank, and DaVita Elberton Dialysis Center, which may help you find its location.
Are there nearby food options to visit before or after shopping at the Verizon store?
Yes, nearby food options include Burger King, Dairy Queen Grill & Chill, and Little Caesars Pizza.
What other services or stores are nearby the Verizon store that customers might find useful?
Nearby useful places include hardware stores like Ace Hardware and Elberton Ace Hardware, discount stores like Dollar General and Dollar Tree, as well as financial services such as World Finance and Western Union.