Verizon

4.8
364 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Elberton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
800 Heard Dr, Elberton, GA
30635, United States

Hours

Reviews

4.8
361 reviews
5 stars
328
4 stars
9
3 stars
9
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Romeo, Vernesha, and Robert for their helpfulness and professionalism.

Knowledgeable Staff

Numerous reviews mentioned the staff's extensive knowledge about products and services, with specific mentions of employees like Merci, Will, and Elder.

Positive Experiences

A significant number of customers reported positive experiences during their visits, often describing the process as easy and stress-free.

Helpful Problem Solving

Several reviews noted that staff members went above and beyond to resolve issues, with specific examples of employees assisting with account problems and device setups.

Store Environment

The store was generally described as clean and welcoming, contributing to a pleasant shopping experience.
  • CE
    Cassie Eskew
    4 days ago
    5.0
    We had great customer service from Zach. He is extremely knowledgeable and helpful. He explained everything when helping us upgrade one of our phone lines. Zach also found an item on my bill that I was paying for and wasn’t using so he took it off and helped save us money. I will definitely return to Zach for future purchases or plan changes.
  • JC
    Jade Corder
    Nov 16, 2025
    1.0
    Honestly the worst experience i’ve had dealing with phone providers. I was told we’d only be paying $57 a month and instead we are paying $104 a month. They are extremely unhelpful and honestly kind of scammy. I’ll never switch over to Verizon again and I truly recommend you don’t either!!
  • JS
    Jessica Smith
    Nov 12, 2025
    5.0
    If yall need anything from Verizon ask for Romeo he’s amazing goes above and beyond,he really cares. He will do whatever it takes to make it happen. This man stayed 2 hours after closing time to keep every promise he made to us. Best customer service we have ever gotten!Thanks Romeo for the best service we have ever got at Verizon!
  • LB
    Larry Brady
    Nov 10, 2025
    5.0
    In my 22+ Years with Verizon. Never had a Employee fight so hard to make sure I was taken care of. Romeo Fought for me for far longer then anyone else has. Grade A Customer Service.
  • KB
    Kevin Brown
    Nov 8, 2025
    5.0
    Thought I was screwed when my screen went black on my phone. Romeo was able to help me transfer my phone over. Best Verizon around.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Elberton?

The Verizon store is located at 800 Heard Dr, Elberton, GA 30635.

What are the operating hours for the Verizon store at 800 Heard Dr?

The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.