Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at East Ellijay for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
399 reviews
5 stars
248
4 stars
46
3 stars
22
2 stars
23
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rudeness and unhelpfulness.
Store Experience
Several customers noted long wait times and poor service during busy periods, with some feeling neglected or dismissed.
Product Knowledge
While many staff members were described as knowledgeable and helpful, there were instances of staff providing incorrect information or being unable to assist with specific issues.
Internet Service Issues
Numerous reviews highlighted dissatisfaction with internet service quality, particularly in rural areas, leading some customers to consider switching providers.
- CSColin SlaterJan 1, 20265.0Mason took great care of me getting the new iPhone 17 pro (it’s awesome btw). I highly recommend the store, employees are very nice and genuine! Ask for Mason when you go!
- RLRainy LynnSep 19, 20251.0Horrible customer service!! I can't talk to a human. Couldn't pay a bill. My friend said just to let them cut it off. He'd rather go to another internet service because of it.
- SGSusan GAug 12, 20255.0EXCELLENT EXPERIENCE, found my problem, fixed right away Always easy to work with very polite and professional
- CCChristopherAug 5, 20253.0I went in for a question that the guy answered for me, but then it’s always nice as you’re walking away to here and make a comment to his worker next to him something negative
- DMDave MosleyJul 24, 20255.0Avery stuck with me through a complicated process of getting my phone account out of a family plan.....courteous, knowledgeable, patient. I pay more for Verizon, gladly, because there is a local, corporate store here. I have been w Verizon almost 30 years. This store is spotless, well-staffed, and well-stocked. It isn't a franchise....this is "real" Verizon. Grateful.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in East Ellijay?
The Verizon store in East Ellijay is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
What types of products does the Verizon East Ellijay store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon East Ellijay store?
Services include mobile plans, wireless internet plans, voice plans, and options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment either online through their website or via the My Verizon app.
What payment methods does Verizon East Ellijay accept?
They accept debit cards, mobile NFC payments, personal checks, and do not require cash only payments.
Does Verizon East Ellijay sell used goods?
Yes, the store sells some used goods.
Are there any nearby dining options around the Verizon East Ellijay store?
Yes, nearby dining options include Ruby Tuesday, Zaxby's, McDonald's, Japanese Steakhouse & Sushi Bar & Hibachi, El Rey Azteca, Il Forno Restaurant & Bar, HoneyBaked Ham Company, Jersey Mike's, Big Bear Ellijay Bar and Grill, Chick-fil-A, and Wendy's. Customers can enjoy a meal before or after visiting the Verizon store.
What car services are near Verizon East Ellijay?
Nearby automotive-related businesses include Bill Holt Motors Ellijay Ga and AutoZone, which offer car dealership services and automotive parts and repair respectively. These can be convenient if you combine errands with your visit to Verizon.
Where can I find nearby pharmacies or grocery stores when visiting Verizon East Ellijay?
Near the Verizon store, you can find Walmart Grocery Pickup and Walmart Pharmacy, which provide easy options for grocery and pharmacy needs during your visit.
Are there financial and tax services near Verizon East Ellijay?
Yes, nearby financial services include Bank OZK, Liberty Tax offices, and Lendmark Financial Services. These locations offer banking, tax, loan, and mortgage services which may be useful when visiting the area.