Verizon

3.8
475 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Dublin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2409 Us Highway 80 W, Dublin, GA
31021, United States

Hours

Reviews

3.7
372 reviews
5 stars
182
4 stars
57
3 stars
30
2 stars
29
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unprofessional.

Sales Experience

Customers reported issues with sales tactics, including pressure to upgrade and misinformation about contracts.

Store Environment

Several reviews mentioned long wait times and a lack of staff availability, leading to frustration among customers.

Product Knowledge

Some staff members were noted for their knowledge and efficiency, while others were criticized for lacking expertise.

Overall Satisfaction

Overall, customers expressed dissatisfaction with the service at physical locations, often recommending online shopping instead.
  • GH
    Gary hess
    Oct 19, 2025
    2.0
    If you don't sign in, you don't get helped. Once you sign in, everyone is busy. Only 1 customer ahead of my sign in. I did let, whom I assume was manager, know I was in for an upgrade. 20 minutes later, ive looked over the store 3 times. I've noticed the smaller sales floor and very structured offerings. When I turned to walk out, then I was asked how can they help, nearly chasing me down. I'm ready to spend money, guess I'll have to do it online and forgo verizon expertise.... BTW, 15 year customer . . Tomorrow is my birthday... no self gift this year ...
  • RA
    rose an
    Oct 14, 2025
    1.0
    When we went in there the guy was roud and didn't want me to help out. He had us pay the bill on a machine and didn't say anything about not being able to get the change back. extremely disappointed and now debating on changing phone providers
  • SD
    Simmie Driggers
    Sep 21, 2025
    5.0
    Brandon was a great help in my wife getting a new phone. We live out of town but will be driving back to this store because of his excellent customer service and efficiency.
  • AR
    Ari Rak
    Sep 14, 2025
    1.0
    You’re better off shopping online. Ive gotten 3 devices from this location. Every time they are real nice until the sale has been made then there is no after sale customer service. No help setting up your phone. All three times I’ve had to spend endless time on the phone with customer service getting my devices to work. One I had to go to an Apple Store. The last phone we tried to purchase their system was down and had us order it online. I was told it has a delay on the online order. We were instructed to come back in 30min. When we came back they bagged our phone up and just handed it to us when we got there. Nothing more said other than here you go. While in the parking lot we realized we needed to turn in the trade in phone. Went back in and had a nicer person helped us out and made sure the phone was backed up and erased. After getting home and waiting for it to fully charger we found out you need your old phone to set up your new phone. Kinda hard when you turned it in. Tried calling 20min before closing and no one answered. After a couple tries the phone changed and was forwarded to the 1800 number still within business hours. The automated system makes it nearly impossible to talk to a human. That alone with everything else make me want to switch carriers. The only thing stopping us was the nice guy in India that helped us. It’s sad the real customer service had to come from the other side of the world.
  • JW
    John Wavrick
    Sep 4, 2025
    5.0
    Friendly staff and quick transaction. I highly recommend!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Dublin, GA?

The Verizon store in Dublin, GA is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What brands of smartphones does the Verizon Dublin store offer?

The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also carries brands like Motorola, Kyocera, and TCL.