Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Douglasville, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
239 reviews
5 stars
198
4 stars
17
3 stars
6
2 stars
7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their knowledge, patience, and willingness to assist.
Staff Knowledge
Many reviews noted the staff's expertise in handling technical issues and providing detailed information about products and services.
Positive Atmosphere
The store was described as warm and welcoming, with a pleasant environment that made customers feel valued.
Problem Resolution
Several customers mentioned that their issues were resolved efficiently, often exceeding their expectations.
Mixed Experiences
A few reviews indicated that experiences could vary depending on the staff member assisting, with some customers receiving less satisfactory service.
- DGD GoinsOct 23, 20255.0Great service! Very knowledgeable reading my android phone!
- PLPlad LewisOct 20, 20255.0Jeremiah gave me excellent customer service. Very pleasant personality and with far beyond making sure I had everything I needed
- AFAmber FranklinSep 27, 20255.0Everyone was very pleasant and helpful! Definitely would return to make future purchases. The store manager and crew are very knowledgeable and customer service was excellent!!
- ASAiyanna SmithAug 13, 20255.0Jeremiah T was outstanding. So helpful, kind & got me exactly what I wanted!!
- JFJazzy's Unique Designs & FashionJul 17, 20255.0Cole provided excellent customer service. It was a Great experience. Thank you!
Frequently Asked Questions About Verizon
What types of products does Verizon in Douglasville offer?
Verizon in Douglasville offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Douglasville?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Douglasville provide in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
What payment methods are accepted at Verizon in Douglasville?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa payments.
Is Verizon in Douglasville a Verizon Authorized Retailer?
Yes, Victra is your local Verizon Authorized Retailer in Douglasville, GA.
What brands are available at Verizon in Douglasville?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate and Otterbox.
What languages are spoken at the Verizon Douglasville location?
The staff at Verizon in Douglasville speak English and Spanish.
Can I find Verizon in Douglasville near places to eat?
Yes, Red Lobster and Hong Kong Chinese Restaurant are nearby options where customers can dine before or after visiting Verizon.
Are there any nearby services for mobile phone repair or electronics near Verizon?
Yes, uBreakiFix and Computers Parts & Upgrades (CPU) LLC are nearby locations offering mobile phone repair and electronics services.
Where can I fuel up or grab convenience items near Verizon in Douglasville?
Nearby convenience options include Kroger Fuel Center and Circle K, which offer fuel, snacks, and other convenience items.