Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Dawsonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
234 reviews
5 stars
127
4 stars
29
3 stars
13
2 stars
9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude and unhelpful.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others were described as untrained and incompetent.
Store Management
There are complaints about poor management practices, including inconsistent store hours and inadequate staffing, leading to long wait times.
Overall Experience
Many customers expressed frustration with their experiences, citing issues with service quality and management, leading to a desire to switch carriers.
Positive Interactions
Despite negative feedback, there were numerous positive mentions of specific employees who provided exceptional service, indicating that experiences can vary significantly.
- LWLee Ann WynnsNov 11, 20255.0Jessica and the staff here are very helpful. The store is bright and cheery and well lit. Verizon Corporate itself seems to make it more difficult than it should be to set up new service- but this group of employees makes up for the corporate level problems by being on the phone and troubleshooting for you. Highly recommend this staff at this location if you choose Verizon.
- AHAbby HiltonOct 25, 20251.0Very unhelpful. Not educated in customer service. Not friendly
- CWCatherine WynnsOct 16, 20255.0Jessica & Kahdeen were AMAZING! They were so patient with my family & I as we changed over to their phone company & upgraded phones. They were both amazing with assisting the set-up and verifying discounts. So appreciate their help.
- MHMatthew HedigerSep 8, 20251.0If you have business account dont bother going in there. There is no customer service. I was told I need to call in order for any help I needed. I went into the store because over the phone was of no help as well. When I walked in I was almost pushed out saying sorry we just sell stuff here. As a business owner trying to do business with another company, this was disrespectful and rude. Don't waste your time.
- CGCassondra GreeneAug 7, 20255.0I had the best experience at this Verizon store location. Manager - Albert, and staff member Jessica were VERY Helpful and nice. They helped solve my issue and truly did everything they could to help my specific situation. I highly recommend this location. Their customer service and support were exceptional.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Dawsonville?
The Verizon store in Dawsonville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Dawsonville?
The Verizon store is located at 253 Market Place Blvd, Dawsonville, GA 30534, USA.
What products can I find at the Dawsonville Verizon store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon in Dawsonville offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an appointment at the Verizon Dawsonville store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for convenience.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, and mobile NFC payments, and does not require cash only.
What types of mobile plans does Verizon offer at the Dawsonville store?
Verizon offers mobile plans, wireless internet plans, and voice plans to suit your needs.
Are there convenient places to grab a coffee near the Verizon store in Dawsonville?
Yes, Starbucks is located nearby, perfect for grabbing a coffee before or after your visit to Verizon.
What dining options are available near the Verizon store in Dawsonville?
Nearby restaurants include MOD Pizza, Chipotle Mexican Grill, Taco Bell, and Grandmas NY Pizza for a variety of fast food and casual dining choices.
Are there any automotive services close to the Dawsonville Verizon store?
Yes, BamBoo Car Wash and Valvoline Instant Oil Change are nearby, offering car wash and oil change services for your convenience.