Visit our store at Dawsonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were criticized for being rude and unhelpful.
Staff Knowledge
Several customers noted that some employees were knowledgeable and provided excellent assistance, while others were described as untrained and incompetent.
Store Management
There were complaints about poor management practices, including staff not attending to customers and issues with store hours not being adhered to.
Device Availability
Customers expressed frustration over the availability of devices, with reports of items being listed as in stock online but unavailable in-store.
Overall Experience
Many customers reported negative experiences, citing long wait times, unhelpful staff, and unresolved issues, leading to a lack of trust in the store.
PG
Paul Gwyn
2 days ago
5.0
Dakota and Jarod are awesome! Clean and organized operation. Top shelf business here in dawsonville Georgia.
BS
Brenda Sloan
4 days ago
5.0
Tonya helped my Dad and I so much. We really appreciate her help as we were navigating life without my mom.
AC
Aliyah Crawford
Dec 6, 2025
5.0
Tonya was a great help! She has excellent customer service skills and got me set with a new phone. See Tonya when you come to visit!
PC
Pluto Chaos
Dec 2, 2025
5.0
Michael was very helpful he worked his magic the phones we wanted were expensive but he worked his magic and got it back down to a great price even threw in a couple free things for us!
DT
Dharma Teja
Nov 28, 2025
1.0
I am an existing customer and visited the Dawsonville store on Black Friday to take advantage of the deals.
Unfortunately, my experience was very unwelcoming due to unhelpful staff and a lack of attention.
Key Issues Encountered:
Customer Assistant (Name starting with "LA"): This employee was consistently unfriendly and unhelpful. She provided very short answers and did not properly provide bill estimates when new devices were being added to existing accounts.
Device Availability: Although the device I wanted was shown as available in-store online, I was informed upon arrival that new devices were not available.
Store Management/Staffing: There were other sales representatives and managers seated in the back who were not attending to walk-in customers, contributing to the overall negative atmosphere.
Overall Summary: The visit was highly unwelcoming and the staff's service level was disappointing.
What are the operating hours of the Verizon store in Dawsonville?
The Verizon store in Dawsonville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Dawsonville?
The Verizon store is located at 253 Market Place Blvd, Dawsonville, GA 30534, USA.
What products can I find at the Dawsonville Verizon store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon in Dawsonville offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an appointment at the Verizon Dawsonville store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for convenience.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, and mobile NFC payments, and does not require cash only.
What types of mobile plans does Verizon offer at the Dawsonville store?
Verizon offers mobile plans, wireless internet plans, and voice plans to suit your needs.
Are there convenient places to grab a coffee near the Verizon store in Dawsonville?
Yes, Starbucks is located nearby, perfect for grabbing a coffee before or after your visit to Verizon.
What dining options are available near the Verizon store in Dawsonville?
Nearby restaurants include MOD Pizza, Chipotle Mexican Grill, Taco Bell, and Grandmas NY Pizza for a variety of fast food and casual dining choices.
Are there any automotive services close to the Dawsonville Verizon store?
Yes, BamBoo Car Wash and Valvoline Instant Oil Change are nearby, offering car wash and oil change services for your convenience.