Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Dallas, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
245 reviews
5 stars
205
4 stars
8
3 stars
7
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Kayla, Troy, and Deb.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to handle customer inquiries effectively.
Store Environment
The store was described as clean and pleasant, with a relaxing atmosphere that enhanced the customer experience.
Staff Training
Some customers expressed concerns about the lack of training and knowledge among certain staff members, leading to poor service experiences.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, particularly during phone upgrades and transfers.
- GSGoober SmithNov 14, 20251.0There is no way to engage with Verizon in written communications regarding their text system being hacked, as confirmed by a fraud department employee during a phone call. Why they are not notifying customers that texts USING THEIR NUMBER are potentially fraudulent is horrifying. They broke a promise to confirm that their cyber fraud team was aware of and addressing the issue.
- KKKaitlinOct 15, 20251.0The guy working was obviously sick . 🤢 We left and went to the Hiram location. Couldn’t handle it. So nasty.
- PCPiper CollinsOct 1, 20255.0We were dealing with a huge headache with our router after switching from another provider. After an entire afternoon the previous day with customer support, Deb was able to configure the frequency on our router so that our tv’s would connect to WiFi—all in less time that customer support took. She was sooo patient and helpful and we couldn’t have done it without her.
- WBWendy BraySep 27, 20255.0We had the best customer service
- JTJoel TapleyAug 26, 20251.0I just have no words to describe how poor the customer service was at this location.
Frequently Asked Questions About Verizon
What products does Verizon at 500 Nathan Dean Blvd offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Dallas, GA?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup for online orders?
Yes, in-store pickup is available at this Verizon location.
Which brands can I find at the Verizon Authorized Retailer in Dallas, GA?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and more brands at this store.
Does the Verizon store offer any eco-friendly services?
Yes, the store offers electronics recycling services.
Is free Wi-Fi available at the Verizon store on Nathan Dean Blvd?
Yes, free Wi-Fi is available for customers at the store.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby options include Pizza Hut, Waffle House, Taco Bell, Chick-fil-A, and Wendy's.
Are there convenient medical facilities near the Verizon store?
Yes, Piedmont Urgent Care, BestCare Now Urgent Care, and Village Medical at Walgreens are close by if you need health services.
What nearby places can help me with automotive services while visiting Verizon?
You can visit Kwik Chek Emissions for automotive repair and convenience store needs, or B & H Wheels and Tires for tire dealer and repair services nearby.