Business Details
About
Cell Phone Store
TCC Cumming, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3647 Browns Bridge Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
804 reviews
5 stars
778
4 stars5
3 stars2
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted exceptional customer service, particularly from employees like Keith, Paul, and Isaiah, who were described as friendly, knowledgeable, and patient.
Efficiency
Customers frequently noted quick and efficient service, with many expressing satisfaction at how fast their issues were resolved or devices were set up.
Knowledgeable Staff
Reviewers consistently praised the staff for their expertise and ability to explain processes clearly, contributing to a smooth customer experience.
Problem Resolution
Several customers mentioned that staff members effectively resolved complex issues, enhancing their overall satisfaction with the service.
Store Environment
The store was described positively, with customers recommending it as a great location for Verizon services.
- DGDawson GravittNov 17, 20255.0I traded in my old phone for a new one and Kirk made it super quick and easy
- SLSandra LembckeNov 10, 20255.0Kirk was amazing with all our needs, very polite and professional.
- DNDebbie NowakNov 8, 20255.0Kirk was a big help. He saved me money, got me new services and was very patient. He was very knowledgeable and friendly. I enjoyed our interaction.
- JRJennifer RNov 6, 20255.0Keith and Kirk went above and beyond for customer service! Ask for one of them here to get exceptional service.
- VAVerónica Gómez AlarcónOct 21, 20255.0What incredible customer service from Keith! We had a very complicated issue with our phone, and he was very kind and helpful. He continued to assist us even after business hours. Thank you so much!
Frequently Asked Questions About Verizon
What types of products does Verizon at 3647 Browns Bridge Rd offer?
Verizon offers smartphones, tablets, wireless devices, mobile accessories, smartwatches, and Verizon home internet services among others.
What brands are available at this Verizon authorized retailer?
They carry major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon at 3647 Browns Bridge Rd?
The store is open Monday through Saturday from 11:00 AM to 6:00 PM and closed on Sundays.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon provides in-store pickup services for customers.
How can I book an appointment at this Verizon location?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What services are available at the Verizon store in Cumming?
Services include prepaid plans, bill payments, business accounts, new lines and devices, device activation, financing, and Verizon Unlimited plans, among others.
Is Verizon at 3647 Browns Bridge Rd an authorized retailer with good coverage?
Yes, this TCC location is an authorized Verizon retailer providing Verizon network coverage including 5G service.
Which nearby dining options can I visit before or after shopping at Verizon?
Nearby restaurants include Palapas Bar and Grill, Domino's Pizza, Hibachi Express, Guthrie's Chicken Fingers, Burger King, Waffle House, Jimmy John's, Jersey Mike's Subs, and Popeyes Louisiana Kitchen.
Are there any beauty or grooming salons near the Verizon store?
Yes, nearby beauty salons and barbershops include Bliss Nail Salon, Local Barbershop, JAZ Salon Cumming, Cumming Barbershop North, Jessie Girl The Barber, and I Nail Spa.
What local services are close to Verizon that customers might find useful?
Close services include ATI Physical Therapy, Coal Mountain Dental Care, Cumming Pet Urgent Care, MainStreet Family Care urgent care clinic, minuteKEY locksmith, and Take 5 Car Wash.