Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Commerce, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
380 reviews
5 stars
315
4 stars
22
3 stars
7
2 stars5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Brandon, Brittany, and Shelby.
Positive Experiences
Numerous reviews highlighted positive experiences, particularly regarding phone upgrades and issue resolutions, making the process feel easy and stress-free.
Negative Incidents
Some customers reported poor service experiences, including rudeness from staff and issues with billing and returns, indicating inconsistency in service quality.
Staff Recognition
Several reviews called for recognition of specific employees for their exceptional service, suggesting a strong team presence but also a need for management to address performance issues.
- RRRhina Ramos4 days ago5.0Brandon is the best - he helped me get a new IPhone 17 Pro Max and set it all up for me. Made the experience easy and explained everything to me. 10/10 recommend this store!
- CBChase Brown5 days ago5.0Chase was a great help!
- JWJoanna WilliamsDec 2, 20255.0The agent was patient even when we kept having to adjust how the plans were set up. She was knowledgeable and helpful. Thank you, Skyler!
- BWBrent WaltonNov 25, 20255.0I went in because of some billing issues and was met by Brandon, the branch manager. He was polite, professional, and absolutely crushed customer service. Brandon took the time to explain everything clearly, never rushed me, and made sure I left fully taken care of. You can tell he genuinely cares about his customers and takes pride in his work. Give that man a raise.
- CSConner SladeVEVONov 21, 20255.0The GM Brandon helped me out so much. His dedication to solving my issue was unmatched. Others would’ve turned me away. He did not! Thank you so much Brandon. You deserve a raise!
Frequently Asked Questions About Verizon
What types of products does Verizon offer at the Commerce, GA location?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, mobile broadband, accessories, and device protection at the Commerce, GA store.
Which brands are available at the Verizon authorized retailer in Commerce, GA?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate, Otterbox, and Mophie.
What services does the Verizon store in Commerce provide?
The store offers new lines, upgrades, new devices, and accessories services to customers.
What are the store hours for the Verizon authorized retailer in Commerce, GA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 12:00 PM to 6:00 PM.
Does the Commerce Verizon store offer in-store pickup?
Yes, in-store pickup is available at this location for your purchases.
What payment options are accepted at the Verizon store in Commerce, GA?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Commerce, GA?
Yes, the store offers free Wi-Fi to its customers.
What other stores or services are located near the Verizon Commerce store that might interest customers?
Nearby places include Gold & Silver Exchange (jewelry store), Blimpie (fast food restaurant), and Five Guys (burger restaurant), offering dining and shopping options around your Verizon visit.
Are there convenient hotels near the Verizon store in Commerce for visitors?
Yes, nearby hotels include Magnuson Hotel Commerce, Baymont by Wyndham Commerce GA Near Tanger Outlets Mall, and Travelodge by Wyndham, providing accommodations close to the store.
What additional services near the Verizon store might be useful for customers needing business or personal care?
Nearby services include Lovely Nail Spa for beauty treatments and The UPS Store for shipping and packing needs, complementing your visit to Verizon.