Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Columbus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
249 reviews
5 stars
136
4 stars
40
3 stars
16
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and helpful, particularly in assisting with device setup and product information.
Store Environment
The store environment received mixed reviews; while some customers appreciated the cleanliness and atmosphere, others reported long wait times and inadequate staffing.
Pricing Concerns
Many reviews expressed dissatisfaction with the high prices of products and services, with some customers feeling that the value did not match the cost.
Management Issues
Multiple reviews highlighted problems with management, including poor handling of customer complaints and lack of accountability among staff.
- RCRoss ChesterNov 1, 20255.0Thank you Nikki for the great and fast visit. The Gizmo watch is perfect for our daughter.
- JJJasmineSep 20, 20251.0Horrible .employees have nothing but attitude and will send you to customer service so they don’t have to do their job don’t recommend going through them .
- WSWalton SmithSep 10, 20253.0They are very proud of their auto phone chargers! The prices is as high as a giraffes ssa!!!
- VSVeronica ScottSep 9, 20255.0Very helpful
- BCBrenna CipolettiJul 18, 20255.0This is the best Verizon store I've ever visited. All employees were kind, helpful, and patient.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Columbus, GA?
The Verizon store in Columbus, GA is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
What services does the Verizon store offer?
The store offers mobile plans, wireless Internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops.
Can I pick up my online order at the Columbus Verizon store?
Yes, you can choose in-store pickup, curbside pickup, express lockers, or same-day delivery options in select areas.
Which smartphone brands are available at the Verizon Columbus store?
The store carries the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Columbus accept mobile NFC payments?
Yes, the store accepts mobile NFC payments as well as pay by check, debit card, and credit card; cash is not required.
Is it possible to schedule an in-store appointment at the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for your convenience.
What languages are spoken at the Verizon Columbus store?
The store provides services in English and Spanish to accommodate diverse customers.
What nearby places can help me find the Verizon store in Columbus?
Nearby places like CVS Pharmacy, CVS Beauty, and Jimmy John's can help orient you to the Verizon store location on Macon Rd, Suite B.
Where can I eat nearby before or after visiting the Verizon store?
You can enjoy nearby dining options including Jimmy John's sandwich shop, The Speakeasy American restaurant and bar, Smoothie King, Country's Barbecue, and Zaxby's chicken restaurant.
Are there nearby services for shipping or banking near Verizon Columbus?
Yes, nearby you will find a UPS Access Point location for courier and delivery services, as well as Columbus Bank & Trust and Synovus Bank for your banking needs.