Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Cartersville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
324 reviews
5 stars
186
4 stars
48
3 stars
25
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Jesse, Tempest, and Marcus, while others reported poor service experiences.
Wait Times
Several reviews mentioned long wait times, especially during busy periods, leading to frustration among customers.
Product Knowledge
Customers appreciated the knowledgeable staff who were able to assist with various issues, though some felt that certain employees lacked adequate training.
Mixed Experiences
While many customers had positive experiences and recommended specific employees, others reported dissatisfaction with service quality and unresolved issues.
Store Environment
The store was described as clean and well-organized, but some customers noted overcrowding and a lack of urgency from staff during busy times.
- APAndrew PerezNov 2, 20251.0Terrible. I've spent over 12 hours in the store and my bill still comes in wrong every month. Unless you have unlimited time, it is not worth wasting it here.
- JWJulie WallsNov 1, 20255.0My elderly aunt's phone dies while she was visiting me and we had to go in and get her a new one. Tempest was the name of the sweet employee who helped. She was so kind to my aunt and helped her stay in her budget and took the time to get her phone set up. She was so helpful and nice it just made my aunt's day!
- ADAlex DeerOct 27, 20255.0Jesse was very helpful with getting my internet issues dealt with.
- VSvictoria sealeOct 14, 20255.0Switched service providers low down payment got a brand new upgrade within 20 mins was OUT the door
- MWMaxwell Malone (Wellitis)Oct 3, 20255.0Five stars. We were ready to cancel and switch to AT&T, but Jesse Guerrero completely turned it around. He listened to every concern, resolved every problem on the spot, explained options clearly, verified everything worked, and made the whole process simple and stress free. He was friendly, patient, timely, and efficient. Verizon is lucky to have him, and honestly he should be promoted to CEO. We will recommend him to family, friends, and coworkers.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Cartersville?
The Verizon store in Cartersville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Verizon Cartersville store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Cartersville store.
Does Verizon offer pickup and delivery services in Cartersville?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an in-store appointment at Verizon Cartersville?
Yes, you can schedule an in-store appointment online or via the My Verizon app for added convenience.
What types of business products does Verizon offer in Cartersville?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops at the Cartersville store.
What payment methods are accepted at Verizon Cartersville?
Verizon Cartersville accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Where is the Verizon store located in Cartersville?
The Verizon store is located at 118 N Morningside Dr, Cartersville, GA 30121.
Are there any nearby restaurants where I can eat before or after visiting Verizon Cartersville?
Yes, nearby restaurants include Krystal, Jimmy John's, Moe's Southwest Grill, Los Reyes 5, Tokyo Japanese Steakhouse, Olive Garden, and Chick-fil-A, all located close to the Verizon store for convenient dining options.
What nearby services are available in the area around Verizon Cartersville?
Nearby services include Peachtree Immediate Care for medical needs, Stanton Optical and My Eyelab for eye care, Thairapy Salon for hair and beauty, and PetSmart for pet services.
Are there any nearby convenience stores or gas stations near Verizon Cartersville?
Yes, Circle K convenience store and bp gas station are close to the Verizon Cartersville store, useful for quick stops during your visit.