Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Brunswick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
323 reviews
5 stars
150
4 stars
45
3 stars
26
2 stars
21
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude and unhelpful.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff being indifferent or lacking product knowledge.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over delays in service and being ignored.
Sales Practices
Concerns were raised about aggressive sales tactics and dishonesty regarding promotions and refunds, leading to dissatisfaction among customers.
Positive Experiences
Despite negative feedback, many customers reported positive experiences with specific employees who went above and beyond to assist.
- RBRose Barnes5 days ago1.0Never again!!!
- AHAndrea HottonOct 29, 20255.0Ray saved my day trying to get my replacement phone activated. I had to go thru 611 (business line customer service) but if Ray hadn’t helped course correct the whole way I would have probably given up and thrown (both!) phones in Lake Erie. Thanks Ray!
- LMLisa MorrisonOct 25, 20255.0Michael at this was amazingly helpful when I could not get any help from Verizon tech support. He helped me get rid of apps that had viruses and was patient and kind to an older customer (me)! Please consider giving him praise and kudos and perhaps a managerial role. He was that good.
- WAWill AmersonOct 23, 20255.0Sean was the best at this location.. helped me get the best deal for my family
- ABAshley BrowerOct 10, 20255.0I had an amazing experience at this location, opened a business account with Brandon and he truly went above and beyond for me. He made sure whatever I needed was available when I came back for my phone. 🌟🌟🌟🌟🌟 5 stars and a big thank you!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Brunswick location?
The Verizon store in Brunswick is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What services does Verizon Brunswick offer?
Verizon Brunswick offers mobile plans, wireless internet plans, and voice plans, along with products like business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon Brunswick?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
What smartphones are available at Verizon Brunswick?
Verizon Brunswick carries the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are my options for receiving online orders from Verizon Brunswick?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your online orders.
Does Verizon Brunswick support payment by debit card or mobile NFC payments?
Yes, Verizon Brunswick accepts payment by debit card, mobile NFC payments, and checks. Cash-only payments are not required.
Is there free Wi-Fi available at Verizon Brunswick?
Yes, free Wi-Fi is available for customers inside the Verizon Brunswick store.
Which nearby dining options can I visit before or after shopping at Verizon Brunswick?
Nearby dining options include Olive Garden for Italian food, Red Lobster for seafood, Seasons of Japan for sushi, and Buffalo Wild Wings for American food and wings.
Are there nearby places where I can get a haircut when visiting Verizon Brunswick?
Yes, Sports Clips and Supercuts are nearby hair salons where you can get haircuts when visiting Verizon Brunswick.
What nearby stores or services might be useful when visiting the Verizon store in Brunswick?
Nearby stores and services include Old Navy for clothing, Kay Jewelers for jewelry, BB&T ATM and Wells Fargo Bank for banking needs, and AudioNova for hearing aids.