Verizon

4.8
705 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTCC
TCC Alpharetta, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 295 Rucker Road.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
295 Rucker Road, Alpharetta, GA
30004, United States

Hours

Reviews

4.8
701 reviews
5 stars
664
4 stars
10
3 stars
5
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being patient, knowledgeable, and helpful, with specific mentions of employees like Connor, Jared, and Iyana.

Store Experience

Customers reported positive experiences in the store, highlighting the friendly atmosphere and efficient service.

Product Knowledge

Staff demonstrated strong product knowledge, effectively assisting customers with phone setups, plans, and troubleshooting.

Mixed Feedback

Some customers expressed dissatisfaction with upselling practices and long wait times, indicating a need for improvement in addressing customer needs.
  • VR
    vamsi reddy
    Dec 20, 2025
    5.0
    Shoutout to Conner at Verizon for going above and beyond. Our phone delivery failed even though we ordered through the telephone order, and Conner helped us get everything handled in-store without any stress. He was super patient, really knowledgeable, and took the time to explain the options clearly. He stayed on top of the whole process, made sure we understood everything, and got us taken care of quickly. So grateful to him.
  • SH
    sanjeeva Hiteshreddy
    Dec 20, 2025
    5.0
    Connor was incredibly patient, knowledgeable, and genuinely helpful. He spent nearly two hours with us resolving an issue with our Verizon account that had gone unresolved for several days. His dedication, professionalism, and willingness to go above and beyond truly stood out. Connor is an absolute all-in-one support representative and a great asset to Verizon. He definitely deserves a raise! Thank you, Verizon, for having such wonderful team members and for the excellent customer service experience
  • LB
    Lord Bane
    Nov 29, 2025
    5.0
    Very professional and knowledgeable staff. Was helped by Trisha. She was very helpful. Gave me several options on various devices that fit my needs. A+ service.
  • BP
    Brooksie Pollack
    Nov 29, 2025
    5.0
    Great store and great service! Connor was well informed and helped with the purchase of a first phone for my teen and some fun new accessories for me!
  • LW
    Laura Wilson
    Nov 28, 2025
    5.0
    Conner was great and patient with our whole family. Great experience! We’ll be back!

Frequently Asked Questions About Verizon

What types of products and brands can I find at Verizon Alpharetta on Rucker Road?

Verizon Alpharetta offers a variety of smartphones, tablets, wireless devices, and accessories from brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What services does TCC at Verizon provide?

TCC provides services including prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, and Verizon Unlimited among others.