Verizon

4.8
694 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola
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Business Details

295 Rucker Road, Alpharetta, GA
30004, United States
(770) 777-4870
https://locations.tccrocks.com/ga/alpharetta/295-rucker-road.html
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About

Cell Phone Store
TCC Alpharetta, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 295 Rucker Road.

Details

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  • Accepts checksAvailable

Location

Verizon
295 Rucker Road, Alpharetta, GA
30004, United States

Hours

Reviews

4.8
690 reviews
5 stars
653
4 stars
10
3 stars
5
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews praised the staff for being friendly, patient, and knowledgeable, particularly highlighting employees like Connor, Jared, and Iyana.

Product Knowledge

Customers consistently noted the staff's expertise in explaining phone plans, features, and troubleshooting issues.

Efficiency

Many customers appreciated the quick service and efficient problem resolution, especially during phone setup and data transfers.

Positive Experiences

Overall, customers reported positive experiences at the store, often mentioning they would return or recommend the location to others.

Upselling Concerns

One review expressed frustration over perceived upselling tactics, indicating a need for better alignment with customer needs.
  • MW
    Mike Ware
    Nov 5, 2025
    5.0
    Verizon store Crabapple Connor was and outstanding customer service guy
  • VR
    Veronica Rivera
    Nov 2, 2025
    5.0
    Quick and professional customer service. All questions were answered and help was provided without hesitation.
  • SK
    Sandra Kovacs
    Oct 28, 2025
    5.0
    Connor was a great help in fixing my phone issues. I had several questions I was unsure about, but he was able to fix all of them. Thank you!
  • SS
    Sk Sk
    Oct 22, 2025
    5.0
    Kenyatta was a great help assisting me with purchasing and setting up my new phone. She did a great job explaining my phone plan and billing info. She explained all the available options for us and was with us in every moment and assisted with great care. She was also very kind and has a great personality. This is the store I’ll be going to if I have any other issues!
  • PE
    Prranoyaw Eeturu
    Oct 22, 2025
    5.0
    Excellent customer service at this store, Kenyatta the store rep was super sweet and patient.
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Frequently Asked Questions About Verizon

What types of products and brands can I find at Verizon Alpharetta on Rucker Road?

Verizon Alpharetta offers a variety of smartphones, tablets, wireless devices, and accessories from brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What services does TCC at Verizon provide?

TCC provides services including prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, and Verizon Unlimited among others.