Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Alpharetta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
303 reviews
5 stars
129
4 stars
33
3 stars
22
2 stars
15
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness, lack of assistance, and disorganization in handling inquiries.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding an hour, with some customers feeling ignored during their wait.
Staff Knowledge
While some staff members were praised for their helpfulness and knowledge, others were criticized for being unhelpful and lacking product knowledge.
Store Management
Several reviews mentioned issues with store management, including inadequate staffing and poor handling of customer complaints.
Mixed Experiences
There were mixed reviews regarding individual staff members, with some customers having positive interactions while others faced significant frustrations.
- IGImari Gillispie1 day ago1.0Horrible experience I had an order online I came to get phone they refused to help me because it was 6:48. He told me to make an appointment I told him this was for my son bday he literally walked away I did not yell or cuss. HORRIBLE CUSTOMER SERVICE! VERIZON LOST A CUSTOMER DO NOT SHOP HERE
- WFWes Floyd4 days ago5.0Steven was super helpful and patient. He helped us find the best priced plan and phone for our needs. Appreciate his help .. A++ service
- JHJason HoldenNov 9, 20255.0I Jhst Wanted To Leave A Huge Review For The Best Employee At Verizon I've Been At T-Mobile For 8 Years Your Guy Mark Took his Time.This Is My First Real Cell Phone In My 52 Years so so Amazing !!!!!! The Verizon Team And Alpharetta Is Top Class.Mark Is The Best !!!! I made The Switch And Now I have Tge Samsung25 Ultra+ So So Awesome.
- RSR. ShropshireOct 30, 20253.0I was with Verizon for over 35 years. They decided to take away the one perl they gave - my $25 loyalty discount. And they do not have any good plans now.
- KMKey MassOct 10, 20255.0I walked into the store after half of my phone's screen went white while traveling home. Steven at the North Point location in Alpharetta was a joy to work with. He was knowledgeable about the products, additional perks and he made suggestions based on the brand of phone I wanted. He helped me set up my new phone with no issues. He and the other staff members were very personable and made the wait time pass by quickly.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Alpharetta?
The Verizon store in Alpharetta is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What brands of smartphones and devices can I find at the Verizon Alpharetta store?
You can find the latest 5G smartphones and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Alpharetta.
Does Verizon Alpharetta offer in-store pickup or delivery options?
Yes, Verizon Alpharetta offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an appointment to visit the Verizon store in Alpharetta?
Yes, you can schedule an in-store appointment online or through the My Verizon app before visiting the Alpharetta store for a convenient shopping experience.
What types of products and services does the Verizon Alpharetta store provide?
The store offers mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, laptops, and wireless plans including mobile, voice, and internet services.
Which payment methods are accepted at the Verizon Alpharetta store?
Verizon Alpharetta accepts payments by check, debit card, mobile NFC payments and does not require cash only transactions.
What languages are supported at the Verizon store in Alpharetta?
The Verizon store in Alpharetta supports both English and Spanish languages for customer service.
Are there any food options near Verizon Alpharetta where I can grab a bite?
Yes, nearby places include HoneyBaked Ham Company and The Honey Baked Ham Company, both offering sandwiches and delicatessen options. You can grab a meal before or after visiting Verizon.
If I’m visiting Verizon Alpharetta, where can I find coffee nearby?
Starbucks is located nearby, perfect for getting coffee or a quick snack during your visit to the Verizon store in Alpharetta.
Are there shopping centers or other stores near Verizon Alpharetta for additional shopping?
Yes, Mansell Crossing and Mansell Crossing Shopping Center are nearby shopping centers where you can visit other retail stores like T.J.Maxx, Burlington, and REI.