Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2831 Ledo Rd in Albany, GA 31707
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
212 reviews
5 stars
198
4 stars
9
3 stars2
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, often highlighting individual employees like Dustin, Jenna, and Stallian for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service, with customers appreciating the minimal wait times and the speed of transactions.
Product Knowledge
The staff was frequently described as knowledgeable about products and services, providing thorough explanations and assistance with phone upgrades and plans.
Positive Experience
Overall, customers reported a positive experience at this location, often comparing it favorably to other Verizon stores.
- KSKaty SinquefieldDec 26, 20255.0Dustin was very helpful with our new phones.
- UPUma PatelDec 1, 20255.0Excellent service very helpful all questions and explanations
- FSFaye SmithDec 1, 20255.0I have been using the Russell Verizon cellular services for many years. They have always greeted with me with kindness and the willingness to help. They are very knowledgeable about the products that they sell. I just traded my iPhone with the promotion Going on,Dustin and Candy were the most helpful people that I’ve ever come across they value the customers and they go above and beyond what is Required of them I recommend them to all of my friends and family. I will never go back to the Verizon main store in Albany. They are so rude and unhelpful.
- TWTiffany WalkerOct 28, 20251.0Tell you one thing then when you try to confirm it the information is not correct. Some woman told me I could get a WiFi box for 2$ 😂 yes 2$ so I called back to confirm it. She lied!! 😂😂 Jason was great thou. Even informative
- TPTeresa PoitevintSep 1, 20255.0Great customer service
Frequently Asked Questions About Verizon
What is the address of the Verizon store operated by Russell Cellular in Albany, GA?
The Verizon store operated by Russell Cellular is located at 2831 Ledo Rd, Ste 1000, Albany, GA 31707.
What are the store hours for the Russell Cellular Verizon location in Albany?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which mobile brands are available at Russell Cellular in Albany?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG mobile brands.
What types of payment methods does Russell Cellular accept?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Albany Verizon store offer in-store pickup for online orders?
Yes, the store provides in-store pickup services for customer orders.
How can I contact the Russell Cellular Verizon store in Albany?
You can contact the store by phone at +1 229-435-3700 or by email at albany.ga@russellcellular.com.
Are there any nearby restaurants where customers can eat before or after visiting Russell Cellular?
Yes, nearby dining options include Philly Connection (sandwich shop), Wingstop (chicken wings), Sonic Drive-In (burger and fast food), King Claw - Juicy Seafood & Bar, and IHOP for breakfast and brunch.
What nearby shopping options are available around the Verizon store in Albany?
Nearby shopping options include Walmart Supercenter, Dollar Tree, Hibbett Sports (sporting goods), GameStop (video games and hobbies), and It's Fashion (clothing and accessories).
Are there automotive services or dealerships near Russell Cellular in Albany?
Yes, nearby automotive-related places include Toyota of Albany, Hutchinson Toyota Parts Department, Hutchinson Kia of Albany, Miracle Kia of Albany, and Murphy USA gas station.
How does the proximity of Republic Finance and Western Union benefit customers of Russell Cellular?
Customers can conveniently access financial services such as loans at Republic Finance and money transfers at Western Union near the Verizon store.