Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Albany for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
479 reviews
5 stars
241
4 stars
85
3 stars
51
2 stars
23
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some representatives received praise for being helpful and friendly, many customers reported poor service, unhelpful staff, and long wait times.
Wait Times
Numerous reviews highlighted excessive wait times, with customers often waiting over an hour or more for assistance, leading to frustration.
Sales Practices
Several customers expressed dissatisfaction with sales tactics, feeling pressured into purchases or misled about pricing and promotions.
Staff Knowledge
There were complaints about staff being unknowledgeable or undertrained, leading to unresolved issues and customer dissatisfaction.
Store Environment
The store environment received mixed reviews; while some noted cleanliness and a friendly atmosphere, others reported a lack of organization and poor management.
- HHHHARPOct 1, 20251.0Horrible, just horrible. They bait you to switch over promising you a specific monthly price; not true. Then wait till the 30 day trial period is up. After that, leave you with a high bill and become non responsive. Keep the service you with.
- HBHoney BlanchSep 3, 20251.0Verizon 4G and 5G internet is terrible. The price is reasonable but the service doesn’t seem to work most of the time. The business Representative ( Jason) will say he’s going to stop by my office but he’s a no call no show guy. I had to wait almost 2 hours just to return the internet equipment. My advice Cheaper is not always Better.
- NFNatavia FergusonJul 3, 20251.0Overall to busy
Frequently Asked Questions About Verizon
What are the primary products offered at the Verizon store in Albany?
The Verizon store in Albany offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon store in Albany?
You can sign up for mobile plans, wireless internet plans, and voice plans at the Verizon Albany store.
What are the store hours for the Verizon location in Albany?
The Verizon store in Albany is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Albany offer in-store pickup and delivery options?
Yes, Verizon in Albany offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment or order online for the Verizon Albany store?
You can schedule an in-store appointment or place an online order through the Verizon website or the My Verizon app.
What payment methods does Verizon Albany accept?
Verizon Albany accepts checks, debit cards, and mobile NFC payments. Cash payments are not required exclusively.
What languages are supported at the Verizon Albany store?
The Verizon store in Albany supports English and Spanish.
What nearby dining options are available if I visit the Verizon store in Albany?
Nearby dining options include Subway, Golden Corral buffet, The Juicy Crab Albany, Moe's Southwest Grill, Cheddar's Scratch Kitchen, Picnic Pizza, Albany Nutrition, and Cracker Barrel Old Country Store.
Are there any fitness or recreational centers near the Verizon Albany store?
Yes, nearby fitness centers include Planet Fitness and Tribal Fitness for workouts, and Race 2 Escape offers an escape room amusement experience.
What other local businesses are near the Verizon store in Albany that might be useful to customers?
Customers can find services like Mediacom Communications Corporation for TV, Spa Nails and Star Fusion for beauty and spa, World Finance for financial services, and Enterprise Rent-A-Car for vehicle rentals nearby.