Verizon

4.1
121 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 16045 New Independence Pkwy in Winter Garden, FL 34787

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
16045 New Independence Pkwy, Winter Garden, FL
34787, United States

Hours

Reviews

4.3
115 reviews
5 stars
91
4 stars
3
3 stars
0
2 stars
3
1 star
18
  • SS
    Sonja Sincic
    Oct 15, 2025
    5.0
    Walked in on a Sunday afternoon without an appointment and was quickly able to be serviced by Abbas. I had a SIM card issue with my phone and he gave me options for solutions. I ended up changing my mind and getting a brand new phone which he was very helpful with making the process super easy. I appreciate his professionalism and patience through each step. He’s very knowledgeable and pleasant to his customers. Thanks again Abbas!!!
  • JK
    John Knoch
    Aug 22, 2025
    2.0
    This review is for the store owners, not the staff. I came by to ask about splitting off a line of my own and upgrading to the pixel 10 pro xl, but the door was locked with a handwritten sign saying to come back later as they were on break. The employee saw me and politely asked to come back half an hour later so they can eat, which was a very reasonable and professional ask. But why is there only one employee present? Why do they need to take breaks that close the business? I went to the Daniels Rd location and got all the info I needed, and they informed me that this location was a franchise. That's who I'm disappointed with. The Frontline workers do the best with what they've got.
  • YB
    Yan Burov
    Jul 25, 2025
    5.0
    Хорошее обслуживание: быстро, вежливо и качественно. Решил все вопросы на отлично. Лучше отделение во Флориде
  • AA
    Angelica
    Jul 2, 2025
    1.0
    Went in around 10, there was just one guy in there (no uniform or ID on him at all) who had a vape pen sitting there. He told me in order to change my brother’s SIM card, he had to pay him $40 in cash and to go to Starbucks or Walmart to get the money. Went to Verizon in Winter Garden and my brother got his SIM card fixed for free with good customer service. Wouldn’t recommend going here.
  • TM
    Trent Mitchell
    Jun 30, 2025
    5.0
    Shoutout AJ! I went in a little bit ago, in desperate need of a new car charger for my iPhone. My car play has not been working at all. AJ recommended I try an Apple product. They were out at Verizon but he told me to try Wal-Mart. If you see this AJ, I was able to get one at Walmart and it is actually keeping a charge on my phone and staying connected to my car play. That is above and beyond customer service!! I have been in sales and hospitality my whole life and in my opinion, helping out the guest/customer/client even if it doesn't immediantly benefit you, is what you are supposed to do! 💯💯💯💯💯

Frequently Asked Questions About Verizon

What types of mobile devices and brands does Russell Cellular offer at the Winter Garden location?

Russell Cellular offers Verizon Wireless products including smartphones, tablets, accessories, and smartwatches from brands like Samsung, Google, Apple, Motorola, and LG.

Where is Russell Cellular located in Winter Garden, FL?

Russell Cellular is located at 16045 New Independence Pkwy, Ste 120, Winter Garden, FL 34787.