Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Westlake, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4951 Seminole Pratt Whitney Rd.
Customers consistently praised the staff for their exceptional service, highlighting representatives like Daisy and Denzel for their patience, knowledge, and willingness to go above and beyond.
Knowledgeable Staff
Many reviews noted the staff's extensive product knowledge and ability to provide tailored solutions, making the purchasing process smooth and stress-free.
Friendly Atmosphere
The store was frequently described as having a warm and welcoming environment, with staff being friendly and accommodating, contributing to a positive customer experience.
Efficient Problem Resolution
Customers appreciated the team's ability to resolve issues quickly and effectively, often mentioning how representatives took the time to ensure all concerns were addressed.
RH
Ricky Happy
1 day ago
5.0
Daisy at Verizon in Westlake Florida just spent 2 or so hours with me and my son doing a professional effective job of examining our account abiding missing discounts and explaining all charges. She was patient knowledgeable competent pleasant and kind. She worked extremely well with other Verizon support staff. I couldn’t be happier with the service. She is an exceptional employee
TP
TriCounty Remodeling Pros
Jan 2, 2026
5.0
Denzel rocked it!!! Super patient! Very knowledgeable! Got the best deals transferring from AT&T. Lower bill, all new phones. Couldn’t be happier with the customer service experience.
BK
Bridget Koch
Dec 25, 2025
5.0
I had a great experience Daisy was amazing! She was super knowledgeable and explained everything making sure I understood. She was super patient and professional. I would definitely go back and recommend everyone to go see Daisy
TT
tim
Dec 24, 2025
5.0
I had an amazing experience with Verizon customer service thanks to Daisy. She was super helpful, patient, and made the whole process of fixing my phone easy and stress-free. Daisy took the time to explain everything clearly and made sure my issue was fully resolved. This was one of the best customer service experiences I’ve had—thank you, Daisy!❤️❤️❤️
FR
Francesca Rivas-Gabas
Dec 24, 2025
5.0
I don’t understand why I see a couple of 1-star reviews here because I was VERY satisfied when I went to this Verizon here! I was struggling to find some good plans but with the help of a kind worker named Daisy, she really helped me with multiple different options. She had patience with me and even offered me great deals, even if I wasn’t going to take them. If I’m being honest here, I was surprised the customer service was great. Daisy really made it happen, highly recommend going here!
What services does Verizon at 4951 Seminole Pratt Whitney Rd, Westlake offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines, upgrades, device financing, and more with award-winning customer service.
What are the store hours for Verizon in Westlake?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM, with extended hours during certain holidays.
Can I pick up my online orders in-store at Verizon Westlake?
Yes, Verizon Westlake offers in-store pickup for online orders to provide convenient shopping options.
What brands does Verizon Westlake carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and more.
Does Verizon Westlake support Verizon's 5G network service?
Yes, Verizon Westlake provides the latest devices with Verizon 5G network coverage for both consumers and businesses.
What types of products can I buy at Verizon Westlake?
Customers can purchase smartphones, tablets, wireless devices, mobile accessories, smartwatches, Bluetooth headphones, home internet devices, and protective accessories.
Is there nearby dining available around Verizon Westlake?
Yes, nearby dining options include Chipotle Mexican Grill, The Habit Burger Grill, 3Natives health food restaurant, Laredo Taco Company, Starbucks Westlake, and KFC, offering a variety of cuisines for customers before or after their visit.
Are there fitness centers close to Verizon Westlake?
Yes, Orangetheory Fitness and HEW Fitness - Westlake are nearby, so customers can combine their workout routines with a visit to Verizon.
What convenient stores and services are near Verizon Westlake?
Nearby services include 7-Eleven convenience store and gas station, Western Union money transfer, Publix Pharmacy and Liquors at Westlake Plaza, and several self-storage facilities like Life Storage and Extra Space Storage.
How can I contact Verizon at 4951 Seminole Pratt Whitney Rd?
You can reach Verizon Westlake by phone at +1 561-850-5494 or visit their website at https://shop.wirelesszone.com/fl/westlake/4951-seminole-pratt-whitney-rd.