Business Details
About
Cell Phone StoreElectronics Store
Visit our store at West Palm Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
400 reviews
5 stars
232
4 stars
42
3 stars
18
2 stars
19
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual representatives for their helpfulness, while others reported poor experiences with staff being unresponsive or rude.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff being untrained or unhelpful.
Wait Times
Customers frequently mentioned long wait times for service, with some expressing frustration over delays and lack of urgency from employees.
Store Management
Feedback indicated issues with store management, including unprofessional behavior and lack of support for staff, leading to negative customer experiences.
Transparency and Fees
Concerns were raised about hidden fees and lack of transparency regarding costs associated with services and products.
- KPkaty perry2 days ago1.0Despite being told the issue was fully fixed, the problem returned shortly after, showing that the repair was not done thoroughly or correctly.
- BJBryan James2 days ago1.0The staff seemed unprepared and unsure about basic procedures, and because of that, the overall result felt rushed and incomplete.
- CPCharleson PierreNov 7, 20251.0Avoid this place at all costs! They’ll open your account and promise promotions that never happen. When you come back to ask questions or complain, they completely ignore you. They won’t even give you a proper contract with all the details. Total scam vibes!
- DFDJIBY FAYEOct 6, 20255.0Great place with great customer service I came here to get some information about adding a new line and also see possible upgrade and the manager on duty welcome me and ask a sale person (Lindsey Martin) to assist. Lindsey was great and patient and listen to my questions and provide the best options possible and not only I added a new line but she assisted me upgrade to a new iPhone. I highly recommend her to anyone going there cause and recommend this store. Thank you Lindsey for your help. Djiby
- ASAssata ShakurOct 5, 20255.0I placed my order online and decided to do an in store pickup. I waited not too long but there was a verification process I had to do once there then wait for a timer but I was okay with that because I was informed through the entire process honestly. I have dealt with this location through old & new people with no complaints. That’s why I chose it when I was ready to purchase my apple products. They also had up-to-date data on store inventory which was consistent with customer service/sales.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in West Palm Beach?
The Verizon store in West Palm Beach is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What kinds of products does Verizon in West Palm Beach offer?
They offer the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, mobile hotspots, and laptops.
Does Verizon in West Palm Beach support online ordering and in-store pickup?
Yes, customers can shop online and pick up orders in-store. They also offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of services does Verizon West Palm Beach provide?
They provide mobile plans, wireless internet plans including 5G home internet, and voice plans.
Can I schedule an appointment at the Verizon West Palm Beach store?
Yes, you can schedule an in-store appointment online through their website or via the My Verizon app.
What payment methods are accepted at the Verizon store?
Verizon accepts debit cards, mobile NFC payments, paychecks, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon West Palm Beach store?
Yes, the store offers free Wi-Fi to customers.
What nearby restaurants can I try before or after visiting Verizon in West Palm Beach?
Nearby restaurants include Pollo Tropical, De Pietros Pizzeria, La Granja West Palm Beach, Hurricane BTW, Denny's, Checkers at 2529 Okeechobee Blvd, Great Wraps, and Miami Subs.
Are there any nearby stores where I can shop for office supplies or electronics near Verizon?
Yes, Office Depot and Office Depot Tech are nearby, offering office equipment, electronics, and IT support and repair services.
What transportation or financial services are near Verizon that might help customers?
Nearby, customers can find Wells Fargo ATM for banking needs and Freeway Insurance for auto insurance and tax services, which may be convenient for visitors to the Verizon store.