Verizon

4.0
422 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Vero Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6280 20th St, Vero Beach, FL
32966, United States

Hours

Reviews

4.1
303 reviews
5 stars
198
4 stars
33
3 stars
15
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Mary, Kacey, and Jon for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported rude behavior and poor service from certain employees, particularly mentioning management issues.

Billing Issues

Several reviews highlighted problems with billing practices, including unexpected fees and difficulties in resolving billing disputes.

Store Environment

The store was generally described as clean and well-organized, but some customers noted long wait times during busy hours.
  • DD
    DPS
    6 days ago
    5.0
    First class service .Absolutely loved Mary.
  • MN
    Monica Norman
    Jan 3, 2026
    5.0
    Mary saved my bacon . No one could get back my pictures at Best Buy. Mary got them back in five minutes. I'll never leave Verizon!
  • SB
    Susan Byrne
    Dec 26, 2025
    5.0
    My experience was wonderful with Mary. She calmed me down as I am a crazy person sometimes. Came in crying and she never gave up on me . All is well now.
  • MM
    Michael Mendez
    Dec 22, 2025
    5.0
    Jon was extremely efficient and had great communication I highly recommend him
  • TG
    Tyler Greenblott
    Dec 14, 2025
    5.0
    Mary at the Verizon store is hilarious . She tried to bring up my account before I realized I'm a T&mobile customer!! She played along and tried to convert me to become a Verizon customer . When I'm ready I'm coming back to talk to Mary . What a live personality .

Frequently Asked Questions About Verizon

What services does the Verizon store in Vero Beach offer?

The Verizon store offers mobile plans, wireless internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops.

What are the store hours for Verizon in Vero Beach?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.