Verizon

3.9
564 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Venice for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4288 S Tamiami Trl, Venice, FL
34293, United States

Hours

Reviews

4.0
437 reviews
5 stars
277
4 stars
41
3 stars
30
2 stars
25
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond, particularly highlighting employees like Dylan, David, and Mike.

Inconsistency

Several reviews noted inconsistent experiences, with some customers receiving excellent service while others reported rude or unhelpful interactions.

Wait Times

Customers frequently mentioned long wait times and understaffing, leading to frustration during their visits.

Billing Issues

Multiple reviews indicated problems with billing transparency and unexpected charges, causing dissatisfaction among customers.

Knowledge and Training

While some staff were commended for their knowledge, others were criticized for lack of information and training, leading to customer confusion.
  • JM
    J Mahler
    Nov 15, 2025
    5.0
    Excellent service! Dylan was extremely helpful and knew exactly how to help! Can't say enough about our awesome experience !!
  • DB
    Deborah Brys
    Nov 11, 2025
    5.0
    Their representative Ryan was amazing! He helped us find the best offer and set up our phones while answering any questions we had. Great customer service! Definitely recommend this location if you’re looking for a good experience.
  • HS
    holly Sylvester
    Oct 28, 2025
    1.0
    I went to pick up a devise I preferred. First I waited for approx 7 mins to be greeted and checked in. Another customer came in after me an approached the desk so I also approached after I saw two gentlemen laughing and I asked if one could please check me in. One of the two checked me in and I produced my DL. He retrieved my new devise, had it in the bag. I know how to set up and did nit need assistance however I had a question regarding my iPhone. He proceeded to tell me that HE charges $100 cash per hour to work on phones. I was shocked and in disbelief. That’s a good side gig but after being a loyal customer I felt he was extorting me! His name is Ralph. He did not say the store charges that fee- he charges that fee…Because I didn’t accept his offer he basically dismissed me sort of slammed the bag with watch on bench next to me and told me to google and figure it out on my own -WOW ! Just WOW awful experience today!!!! Guess I will be googling today.
  • MK
    Michael K
    Sep 12, 2025
    5.0
    Great service from Dylan. Helped me through a complicated process. Highly professional.
  • SS
    STN
    Sep 11, 2025
    5.0
    David provided great service to my son and I with an activation and data transfer. He also showed us A way to save on our monthly bill.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Venice, FL?

The Verizon store in Venice is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.

Which brands of smartphones can I find at the Verizon Venice store?

You can find the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Venice store.