Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Tampa, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
260 reviews
5 stars
196
4 stars
13
3 stars
6
2 stars
5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Kevin, Matias, and Ria for going above and beyond.
Professionalism
Several reviews noted the professionalism of the staff, with many customers feeling respected and valued during their interactions.
Sales Experience
Customers reported positive experiences with sales representatives who were knowledgeable and helpful, although some mentioned aggressive upselling tactics.
Negative Experiences
A number of reviews expressed frustration with misleading information, long wait times, and unresolved issues, particularly regarding billing and account management.
Store Management
There were complaints about the management's lack of support and professionalism, with some customers feeling dismissed or treated poorly.
- JTJulie TeetersNov 10, 20255.0Matias Valle was extremely knowledgeable, professional and offered assistance throughout our transaction. I appreciated his honesty about options and suggested multiple promotional offers. Thank you, Matias.
- BCBarbara CraigOct 29, 20255.0Nova and Angel were very helpful.
- MCMelinda CarrierOct 26, 20255.0Kevin was awesome. He is always full of knowledge and goes above and beyond!!
- CTcydnie tedrowOct 10, 20255.0Kevin was amazing from start to finish! I went in with a phone that wasn’t working out of nowhere, and he was able to help us out. Definitely recommend, customer service was out of this world!
- BBBellaSep 14, 20255.0Kevin and Angel are amazing! We had a few hiccups switching my current plan to Verizon. Kevin was determined to make this work and he did! He went above and beyond and we are so thankful for their great customer service and teamwork! We’re glad we made the switch to Verizon! :)
Frequently Asked Questions About Verizon
What products can I find at the Verizon Authorized Retailer in Tampa?
You can find a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection at the Tampa Verizon Authorized Retailer.
What brands does the Tampa Verizon store carry?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.
What are the Tampa Verizon store hours during the week?
Monday through Thursday, the store is open from 11:00 AM to 8:00 PM. On Friday and Saturday, it is open from 10:00 AM to 9:00 PM. Sundays, the store operates from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup?
Yes, the Verizon store offers in-store pickup service for your convenience.
Where is the Verizon Authorized Retailer located in Tampa?
It is located at 223 Westshore Plaza, Ste C31, Tampa, FL 33609, USA.
What payment options are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon location in Tampa?
Yes, free Wi-Fi is available at this Verizon store for customer use.
Are there any notable dining options near the Verizon Tampa store?
Nearby dining options include Maggiano's Little Italy for Italian cuisine, Seasons 52 offering seafood and wine, and Le Petit Bistro for French fare, perfect for meals before or after your visit.
What shopping opportunities are near the Verizon store at Westshore Plaza?
WestShore Plaza shopping center nearby offers various retail stores including JCPenney, Things Remembered gift shop, and clothing retailers like Chico's and Hot Topic, making it a great spot to combine shopping trips.
Are there any entertainment venues close to the Verizon store?
Yes, entertainment nearby includes Zero Latency VR Tampa and GAMERS SPOT arcade, providing fun options to enjoy before or after your visit to the Verizon store.