Verizon

4.4
356 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Tallahassee’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4210 W Tennessee St, Tallahassee, FL
32304, United States

Hours

Reviews

4.4
356 reviews
5 stars
277
4 stars
30
3 stars
7
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by employees like Carlos, Amanda, and Justin, highlighting their helpfulness and professionalism.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding hidden fees and unhelpful staff.

Knowledgeable Staff

Several customers noted the staff's extensive knowledge about products and services, which contributed to a smooth purchasing experience.

Efficiency

Customers appreciated the quick service, with many mentioning that their issues were resolved promptly.

Store Environment

The store was generally described as clean and welcoming, contributing to a positive shopping experience.
  • BM
    Brenda MacLean
    Nov 2, 2025
    4.0
    Prompt, good customer service, gave that little extra.
  • BS
    Brad Snyder
    Sep 22, 2025
    1.0
    I recently picked up the new iPhone from this store, but watch out at checkout. They're sneaky about adding fees. I clearly said I’d set up the phone myself to avoid the $40 “Device Setup Service” charge when I ordered. At pickup, I declined help again, but the employee still opened my phone, powered it on, and rushed through the initial setup, skipping steps like Apple Intelligence, Siri, and data transfer. Then, he quietly tacked on the $40 fee, only mentioning taxes and a screen protector when I asked about the total. I had to factory reset my brand-new phone to set it up properly. The guy’s push for that extra fee was honestly ridiculous. Save yourself the hassle and shop somewhere else.
  • JM
    JocelynlovesTWD Medina
    Sep 8, 2025
    5.0
    I had an amazing time. Jordan was incredibly helpful with an issue I had setting up a new iPhone. He made this process a breeze.
  • GS
    Gloria Smith
    Aug 21, 2025
    5.0
    My tech Amanda was very helpful, calming and patient in helping me get my phone set up. I switched from a Motorola to a Google pixel that I didn't know how to use and she made some changes that helped me feel more comfortable. I was about to have a nervous breakdown not being able to call my son. She fixed everything for me. Thanks Amanda.
  • CD
    Carolyn Dotson
    Aug 19, 2025
    5.0
    I was very impressed with the outstanding customer service I received today. Carlos assisted me and he was amazing!! He answered all of my questions, he was prompt in his service and he made sure everything was what I needed and expected. It was refreshing to see that the customer mattered—he genuinely cared. I would recommend Carlos and Verizon at this location. Thanks for making our day!!

Frequently Asked Questions About Verizon

What services does the Verizon store at 4210 W Tennessee St offer?

The Verizon store offers wireless device sales, plan upgrades, wireless accessories, exclusive Verizon services, bill payment in-store, and assistance with Apple iPhone, Samsung Galaxy, Google Pixel, Motorola devices, and more.

What are the store hours for Verizon at 4210 W Tennessee St?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.