Verizon

4.5
529 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Tallahassee’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1622 Capital Cir Ne, Tallahassee, FL
32308, United States

Hours

Reviews

4.5
525 reviews
5 stars
422
4 stars
32
3 stars
14
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness, patience, and professionalism of the staff, particularly highlighting individuals like Dan, Justin, and Amanda.

Sales Practices

Several reviews mentioned concerns about upselling and misleading information regarding pricing and plans, leading to customer dissatisfaction.

Efficiency

While some customers experienced long wait times, many noted that once attended to, the service was efficient and thorough.

Knowledgeability

Customers frequently commented on the staff's knowledge and ability to resolve issues effectively, enhancing their overall experience.

Mixed Experiences

While many reviews were positive, there were notable instances of frustration regarding billing discrepancies and service quality, indicating inconsistency in customer experiences.
  • AS
    Adam Stallard
    Dec 19, 2025
    5.0
    Went in today just to see if they could explain to me why I should stay with them instead of going to a discount carrier (Visible). The gentleman that assisted me was courteous and helpful, though he knew I was a “price shopper” and that Verizon couldn’t compete with Visible on price.
  • CG
    Conor Grady
    Dec 13, 2025
    5.0
    We went in to upgrade our phone and we had Chico as our representative. He was great! Very easy and smooth process, Chico was extremely helpful and knowledgeable. We appreciate his help! 10/10
  • CC
    Cullen Capaldi
    Nov 17, 2025
    1.0
    Employee signed me up for additional “Perks” / subscriptions that I told him I did not want or need. Just wanted the phone and base Verizon Service.
  • MR
    Mark Reichmuth
    Nov 8, 2025
    1.0
    Waste of time that we will never get back. My elderly mother had concerns that her spam call filter was not working as expected. You would think it would be a 5 to 10 minute stop...Anthony proceeded to work up a plan change that we didn't even end up qualifying for. He was misleading during the whole process and continued to try and sell us an internet plan despite being told at the very beginning that we were not interested. After 45 minutes we left without the original spam filter issue even being resolved. Very disappointed,
  • SH
    Seth Hamilton
    Nov 4, 2025
    5.0
    The service at this location was superb in every way possible. I needed to upgrade a phone I've had for years and it was quick and easy thanks to the associate on staff named J.G.. Every aspect of the process was streamlined and made simple thanks to his expertise, also let me not forget money he saved me by making sure I knew of all available offers. I highly recommend this location if you have any problems with your Verizon services. Excellent prompt employees with a smile.

Frequently Asked Questions About Verizon

What is the location and address of the Verizon store in Tallahassee?

The Verizon store is located at 1622 Capital Cir Ne, Tallahassee, FL 32308.

What brands and products are available at this Verizon store?

This store offers Verizon products including smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus, as well as tablets, connected devices, and wireless plans.