Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Tallahassee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
554 reviews
5 stars
276
4 stars
98
3 stars
45
2 stars
35
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude or unhelpful.
Billing Issues
Numerous customers reported problems with billing adjustments, unexpected charges, and lack of resolution for billing inquiries.
Store Experience
The store is often described as busy, leading to long wait times and frustration, but some customers appreciated the cleanliness and organization.
Product Availability
Customers expressed disappointment over the lack of stock for certain items, such as chargers and screen protectors.
Staff Knowledge
While some staff members were noted for their expertise and problem-solving skills, others were criticized for lacking knowledge about products and services.
- TJTellie JonesAug 29, 20251.0I would give them a zero. I have been with them this time for 3 years had an adjustment on my bill. Confirmed with 3 other employees and the Manager. Was supposed to review my bill Wednesday and it actually went up. I was also getting a gift for someone. They never gave me a receipt the manager Walaa had approved my bill for $30.00 in September and then it would go up because of discounts they had given me and it was during the cycle and had already paid for the month. I was due for an upgrade but didn’t care for one but was pushed to get one. Was told he was going to mirror the phone when I told him not to because the phone had corks in it. He said that wouldn’t happen and he said that wouldn’t happen because this phone is better (NOT) it has the same corks and even new ones. To Mark the last person I spoke with your customer service skills are awful. You need a personality check or AI replacement. To the Manager you need honor what you promised and what was confirmed by 3 other employees. I have it in writing. Changing someone’s bill is unethical. As that is not what it showed before and you document your notes unless Mark changed them. Do the right thing.
- SMStephanie Louise Linville MannAug 20, 20251.0- 5 stars they are horrible 😢
- NCNicole CallowayJul 29, 20255.0I was helped, this morning, by Rizzy/Rizzie??! She was kind and swiftly fixed my iPhone 16’s SOS mode/eSIM issue. I only have good things to say about my encounter with her :) Thank you, girl!!!!!
- LRLorraine RandallJul 24, 20255.0Had a horrible billing problem with Verizon that, until this afternoon, went unresolved. Another store made a significant mistake on our bill that went overlooked. Beware of the 10% discount with automatic billing--they recently started sending a hard copy statement. Bryant William helped me navigate the issue successfully. Verizon's "customer service" help line, however, was a disgrace. Bryant is impressive--genuinely a nice person--if I needed phone help with Verizon he is the one I would ask for.
- GHGiselle HortonJul 14, 20251.0This is the worth Verizon store in Tallahassee every time I walk there. It looks like they don’t want to help or they dont know what theyre doing. They didn’t resolve the problem, I have to call Verizon Customer service to get an anwer of what’s going on with my line. I got a new line and it’s still disconnected back-and-forth with no signal so I’m without phone and I have to go and walk to the store to ask for help and they never can help. So disappointed that I don’t have a Verizon place to go and to get a situation solved.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Tallahassee?
The Verizon store in Tallahassee is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones does Verizon Tallahassee offer?
Verizon Tallahassee offers the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I schedule an appointment to visit the Verizon store in Tallahassee?
Yes, you can schedule an in-store appointment online for your convenience at the Verizon Tallahassee store.
What delivery and pickup options does Verizon Tallahassee provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Does the Verizon Tallahassee store offer business products?
Yes, Verizon Tallahassee provides business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Tallahassee?
Verizon Tallahassee accepts check, debit cards, and mobile NFC payments; cash is not required.
Does Verizon Tallahassee provide free Wi-Fi to customers?
Yes, the store offers free Wi-Fi for customers visiting the location.
Which nearby dining options can I visit after shopping at Verizon Tallahassee?
After your visit, you can enjoy meals at nearby restaurants like Jimmy John's, Wendy's, Pitaria, Long John Silver's, and Bagelheads.
Are there nearby accommodations if I am visiting Verizon Tallahassee from out of town?
Yes, nearby hotels include Quality Inn and Suites, Best Western Tallahassee-Downtown Inn & Suites, and Holiday Inn Tallahassee E Capitol - Univ for convenient lodging.
What nearby services can help if I need vehicle rentals or repairs when visiting Verizon Tallahassee?
Nearby options include U-Haul for truck rentals and University Collision Center for automotive repair and body services.