Many customers praised the knowledgeable and compassionate staff, particularly veterinarians and vet techs, for their excellent care and attention to pets.
Customer Service
While most reviews highlighted friendly and helpful staff, some customers reported negative experiences with specific receptionists, indicating inconsistency in customer service.
Pricing Concerns
Several reviews mentioned high costs and feelings of being upsold on services, leading to dissatisfaction regarding the affordability of care.
Facility Quality
The clinic is noted for its clean and welcoming environment, contributing positively to the overall experience for both pets and their owners.
Compassionate Care
Numerous reviews emphasized the compassionate approach taken by the staff during difficult situations, such as end-of-life care for pets.
RR
Rebeca
1 day ago
5.0
It was really a great visit. Friendly, fast, and efficient. We had an informative visit with the Vet and she was really very alert and sharp.
Must like it.
DH
Debra Hellman
Nov 15, 2025
5.0
The vets and staff worked with us to get international documents so our cat 🐈⬛ could safely travel to Kenya! Wonderful people.
KA
kim allison
Nov 1, 2025
5.0
I have been taking my baby to VCA for over a year. The staff is very knowledgeable and kind. I love all the vets she has seen. You can get same-day appts and they are very understanding and flexible. I highly recommend this company
JS
John Sierra
Oct 23, 2025
5.0
Excellent vterinarians, techs and receptionists. My two dogs receive excellent care here.