Verizon

4.4
356 reviews
Get DirectionsCallWebsite

Business Details

1385 Commercial Way, Spring Hill, FL
34606, United States
(352) 263-2355
https://www.victra.com
GoogleFacebookInstagramTwitterLinkedIn

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Spring Hill, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1385 Commercial Way, Spring Hill, FL
34606, United States

Hours

Reviews

4.4
355 reviews
5 stars
279
4 stars
20
3 stars
7
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Snow, Edward, and Mike.

Sales Experience

Several reviews highlighted positive experiences during the sales process, with staff providing useful information and assistance in selecting devices and plans.

Long Wait Times

Multiple customers reported long wait times in the store, with some experiencing delays due to understaffing.

Billing Issues

There were numerous complaints regarding unexpected charges and billing discrepancies, leading to frustration among customers.

Store Misrepresentation

Several reviews warned that the store is an authorized retailer, not a corporate Verizon store, leading to confusion and dissatisfaction with service.
  • JS
    Joy Sawaya
    4 days ago
    5.0
    Great work as always team!
  • RG
    Regina Gillilan
    Nov 14, 2025
    1.0
    Was sent to this store by customer service but rep in store said they couldn't help. Tried sending me way out of my way to a store that might be able to help. Refused to considered any closer stores that might be able to help.
  • GM
    Georgia Mcerlean
    Oct 22, 2025
    5.0
    The girl that waited on me was awesome! Handled everything very professionally and was super helpful all while helping two other people. She deserves a BIG raise!!
  • AW
    Amber Wilson
    Oct 18, 2025
    5.0
    Edward was extremely friendly and helpful. Trading in and upgrading phones, iPad, insurance..the works. He was excellent to work with and got everything we needed.
  • IO
    Irene Odell
    Oct 5, 2025
    5.0
    Snow is the friendliest and most helpful person at Verizon. He understands customer service!
Read more reviews on Google

Frequently Asked Questions About Verizon

What products does Victra offer at the Spring Hill location?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands can I find at the Victra Verizon Authorized Retailer in Spring Hill?

You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.