Verizon

4.2
520 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Sebring for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4223 Sebring Pkwy, Sebring, FL
33870, United States

Hours

Reviews

4.3
421 reviews
5 stars
280
4 stars
63
3 stars
28
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful and knowledgeable staff while others reported rude and unprofessional behavior from certain employees.

Store Efficiency

Customers noted that the store can be busy but generally operates efficiently, with staff able to assist quickly despite high foot traffic.

Technical Assistance

Many customers appreciated the technical support provided, with staff successfully resolving issues and helping with phone setups.

Store Environment

The store is described as clean and well-organized, contributing to a positive shopping experience.

Communication Issues

Several customers experienced problems with communication, including incorrect information about store hours and issues with account management.
  • AW
    Abigail Wern
    Nov 13, 2025
    1.0
    Terrible experience at this Verizon location. I received a new phone from my dad that had to be shipped to me since I’m in another state. I was told by Verizon to simply go to my nearest store and trade in my old phone — it should’ve taken 2 minutes, tops. When I went to this location, the woman who helped me didn’t even look up my information. She immediately told me there was no order under my name, that I needed a shipping label, and that I had to handle the trade-in myself. She also told me I could only return it to the store I bought it from, which turned out to be completely false. After leaving frustrated, I called the rep from the store where my phone was purchased. He confirmed that what she told me wasn’t true and asked me to go back — he even offered to speak with them directly. When I returned, the staff refused to talk to him and still denied my trade-in. I ended up going to another Verizon store just 10 minutes away, and they helped me immediately. No issues, no confusion, no attitude — they simply looked up my account and completed the trade-in within minutes. It’s ridiculous that two Verizon stores in the same area can give completely different answers. The employees at this location clearly didn’t want to help or do their jobs. Huge waste of time — I’ll never return to this store again.
  • MG
    Mary Giordano
    Oct 23, 2025
    2.0
    This has to be one of the worst Verizon stores I have ever seen. The people are rude and don't know what they are doing. I purchased an I phone 16 pro for my grandson and didn't know his password to transfer his stuff from his old phone to his new phone so we went in the next day and they charged us to do, which they usually do for free at every other store when you purchase a new phone. They kept the phone for 4 hours and they still hadn't finished the transfer because their Wi-Fi sucks. I went back to our RV and finished everything in less than a half hour. It wasn't even halfway completed from these idiots. I will never step foot in this place again and I will be sure to tell everyone I see.
  • RK
    Robert Koveleskie
    Aug 26, 2025
    5.0
    Rep was very Knowledgeable and Professional
  • JW
    James Wood
    Jun 10, 2025
    5.0
    Great service. I had an issue transferring a phone from a competitor of Verizon. The staff knew fixed the problem!
  • SD
    Susbdvx Dbshshs
    Jun 9, 2018
    5.0
    Good service

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Sebring?

The Verizon store in Sebring is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Sebring?

The Verizon store is located at 4223 Sebring Parkway, Sebring, FL 33870.