Visit our store at Saint Petersburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some staff members like Prince, Steve, and Jose received praise for their helpfulness, others were criticized for poor service and lack of knowledge.
Staff Knowledge
Several customers highlighted the staff's knowledge and efficiency, particularly mentioning employees like Johnna, Greg, and Sami for their expertise and assistance.
Store Management
Management received both positive and negative feedback; some customers appreciated the responsiveness of managers like Greg and Johnna, while others reported issues with management's handling of customer concerns.
Seating and Wait Times
Customers expressed a need for more seating for those waiting, indicating that the store can become crowded.
Promotions and Billing Issues
Multiple reviews mentioned confusion and dissatisfaction regarding promotions and billing, with some customers feeling misled about offers and experiencing ongoing issues with their accounts.
SS
S. A. S.
Nov 1, 2025
5.0
Brandon was so helpful and pleasant.
BH
B H
Oct 4, 2025
5.0
More seating is needed for customers that are waiting. Amanda, Cody and Brandon were very helpful.
CF
Cesar Farias
Sep 16, 2025
1.0
Terrible customer service
AA
Alberto aguero
Sep 10, 2025
5.0
Todo bien exellente servicio
AS
Abigail Scott
Jul 11, 2025
5.0
Prince was amazing! I got a faulty phone from
Another store and he went above and beyond to help me replace it after I got missed communication from other sources. Thank you so much Prince! I appreciate all your hard work - give him a raise !
What are the operating hours of the Verizon store in Saint Petersburg?
The Verizon store in Saint Petersburg is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What products can I find at the Verizon store in Saint Petersburg?
You can find the latest 5G smartphones such as iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon offer online ordering and in-store pickup at the Saint Petersburg location?
Yes, you can place orders online and pick them up in store. Verizon also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Saint Petersburg?
Yes, you can schedule an in-store appointment online through Verizon's website or using the My Verizon app.
What types of services does Verizon provide in Saint Petersburg?
Verizon offers mobile plans, wireless internet plans, voice plans, and FiOS internet plans suitable for personal and business use.
Does Verizon Saint Petersburg accept multiple payment methods?
Yes, Verizon accepts check, debit card, mobile NFC payments, and does not require cash-only transactions.
Is Verizon Saint Petersburg store accessible in Spanish?
Yes, the Verizon store in Saint Petersburg supports both English and Spanish languages for customer service.
What coffee shops are near the Verizon store in Saint Petersburg that I can visit before or after my appointment?
Kahwa Coffee and Starbucks are nearby coffee shops where you can enjoy a drink before or after visiting the Verizon store.
Where can I find food options close to Verizon Saint Petersburg?
Nearby dining options include Wendy's for fast food, Jeremiah's Italian Ice for desserts, and Lanna Thai Restaurant for Thai and sushi cuisine.
Are there wellness or beauty services near Verizon Saint Petersburg?
Yes, you can find nearby wellness and beauty services such as Meraki Nail Lounge, Massage U, Unique Nails and Spa, and Beau Monde Salon.