Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Port Charlotte, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
337 reviews
5 stars
290
4 stars
16
3 stars
6
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.
Staff Performance
Specific employees, particularly Ezekiel, Karla, and Levi, received numerous commendations for going above and beyond in assisting customers.
Wait Times
Several reviews mentioned long wait times, indicating that the store could benefit from having more staff available to reduce delays.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service and unprofessional behavior from some employees.
- MSMary SmithDec 30, 20255.0Cris was absolutely wonderful in explaining how my new phone works. We had trouble unlocking with passwords and he was extremely helpful and patient. Very personable and knowledgeable!
- LMLinda MitchellDec 8, 20255.0Excellent customer service
- DHDustyn HallNov 21, 20255.0Great experience! The support from Ezekiel was top of the line. He was able to answer all of my questions and get me the phone and service I needed. He was attentive to all concerns I had transferring over to Verizon. He made the experience transferring over easy and stress free. This is very unlike most branches that are selling phones and services.
- VCV CaptainOct 31, 20255.0Great service
- VLValentina LinhartOct 19, 20255.0I stumbled upon the Victra Verizon store in Port Charlotte and couldn't be happier with the service I received from Karla. From the very beginning, she took the time to go through all the details of our current plan and made the transition from AT&T to Verizon incredibly smooth. Her kindness, attention to detail, hard work, and dedication did not go unnoticed. Thank you for all that you do, Karla! Verizon needs more people like you.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Port Charlotte offer?
Verizon offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, and accessories. They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the operating hours of Verizon at 925 Kings Hwy, Port Charlotte?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon location offer in-store pickup?
Yes, Verizon in Port Charlotte offers in-store pickup services for customer orders.
What payment methods are accepted at Verizon in Port Charlotte?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can customers recycle electronics at this Verizon store?
Yes, this Verizon location provides electronics recycling services.
Which languages are spoken by staff at the Port Charlotte Verizon store?
The staff at this Verizon location speak English and Spanish.
Is free Wi-Fi available at Verizon’s Port Charlotte location?
Yes, free Wi-Fi is available at the store for customers.
How can I contact Verizon in Port Charlotte for inquiries?
You can reach them by phone at +1 941-787-5463 or email at Info@victra.com.
What nearby dining options are available close to Verizon in Port Charlotte?
Nearby dining options include Pizza Hut, Dairy Queen, Fusion Cantina, and Papa Johns Pizza, perfect for grabbing a meal before or after your visit.
Are there nearby places to get coffee near Verizon on Kings Hwy?
Yes, Starbucks is close by and is a convenient spot to enjoy coffee before or after visiting Verizon.
What other mobile phone retailers are near Verizon in Port Charlotte?
Other mobile phone stores nearby include GoWireless Verizon Premium Retailer and Metro by T-Mobile, which you might visit for additional options or services.