Verizon

4.6
343 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Port Charlotte, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
925 Kings Hwy, Port Charlotte, FL
33980, United States

Hours

Reviews

4.6
337 reviews
5 stars
290
4 stars
16
3 stars
6
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.

Staff Performance

Specific employees, particularly Ezekiel, Karla, and Levi, received numerous commendations for going above and beyond in assisting customers.

Wait Times

Several reviews mentioned long wait times, indicating that the store could benefit from having more staff available to reduce delays.

Mixed Experiences

While many customers had positive experiences, there were also reports of poor service and unprofessional behavior from some employees.
  • MS
    Mary Smith
    Dec 30, 2025
    5.0
    Cris was absolutely wonderful in explaining how my new phone works. We had trouble unlocking with passwords and he was extremely helpful and patient. Very personable and knowledgeable!
  • LM
    Linda Mitchell
    Dec 8, 2025
    5.0
    Excellent customer service
  • DH
    Dustyn Hall
    Nov 21, 2025
    5.0
    Great experience! The support from Ezekiel was top of the line. He was able to answer all of my questions and get me the phone and service I needed. He was attentive to all concerns I had transferring over to Verizon. He made the experience transferring over easy and stress free. This is very unlike most branches that are selling phones and services.
  • VC
    V Captain
    Oct 31, 2025
    5.0
    Great service
  • VL
    Valentina Linhart
    Oct 19, 2025
    5.0
    I stumbled upon the Victra Verizon store in Port Charlotte and couldn't be happier with the service I received from Karla. From the very beginning, she took the time to go through all the details of our current plan and made the transition from AT&T to Verizon incredibly smooth. Her kindness, attention to detail, hard work, and dedication did not go unnoticed. Thank you for all that you do, Karla! Verizon needs more people like you.

Frequently Asked Questions About Verizon

What products and brands does Verizon in Port Charlotte offer?

Verizon offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, and accessories. They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the operating hours of Verizon at 925 Kings Hwy, Port Charlotte?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.