Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Port Charlotte for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
657 reviews
5 stars
383
4 stars
92
3 stars
44
2 stars
32
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, many customers reported rude and unhelpful interactions.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, particularly in resolving issues and providing guidance.
Long Wait Times
Numerous reviews mentioned long wait times and understaffing, leading to frustration among customers.
Service Issues
Many customers expressed dissatisfaction with Verizon's service reliability and support, citing problems with phone functionality and billing.
Positive Experiences
Despite the negative feedback, there were several positive experiences noted, particularly with individual employees who went above and beyond to assist customers.
- TDTina DuncanDec 30, 20255.0Alisha was great! Helpful and friendly!
- YCYunior Del Rio (Chicho)Dec 29, 20255.0This verizon store has the best selection and the best attention to the customers. Very helpful and friendly staff.
- ANAshley NolascoDec 18, 20255.0Nina was great last night helping me activate my grandmas phone , I had messed up doing it myself and she helped me get it done even stayed after hours i got there around 6:30pm and did not leave until 8:30 I thank you her so much ! And her co worker that stayed I truly appreciate it ! And my grandma is happy with her new phone ! 😊
- TBT. B.Dec 14, 20251.0WARNING- Verizon has failed to maintain and add towers so their service has gotten absolutely terrible in the area. The recent system updates to Samsung phones combined with the bloatware they installed has rendered users phones and service completely inoperable, I know others who had the same issue as I had. I went 1.5 months without service and their support is absolutely useless. I went in the store & the employee told me I needed to upgarde my plan because they were deprioritizing my account and it was another employee who had convinced me to switch to the lower plan in the 1st place this summer when we updated a phone but regardless, that wasn't the problem. Its an issue with the system updates that employees are not disclosing and I had to figure it out myself by going over software info to find the change that correlated with my loss of service. Verizon's terrible customer support and absolute failure to deliver reliable service for nearly 2 months & no improvement left me no choice but to switch to T-Mobile.
- KFKayleigh FabianoDec 13, 20255.0Nicole S was extremely kind, patient, and helpful with our stressful situation! She really made the experience so much better, grateful!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Port Charlotte?
The Verizon store in Port Charlotte is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Port Charlotte?
The Verizon store is located at 1750 Tamiami Trail, Ste 300, Port Charlotte, FL 33948.
What products and brands does Verizon Port Charlotte offer?
Verizon offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, tablets, laptops, and mobile hotspots.
What services can I get at the Verizon store in Port Charlotte?
You can get mobile plans, wireless internet plans, and voice plans at the Verizon store.
Does Verizon Port Charlotte offer online ordering and in-store pickup?
Yes, you can order online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an appointment at the Verizon Port Charlotte store?
Yes, you can schedule an in-store appointment online or via the My Verizon app prior to your visit.
Which nearby places could I visit before or after shopping at Verizon?
Nearby you can find Metro Diner, IHOP, EkiBen House, and Mel's Diner for dining options, as well as HomeGoods and Kmart for shopping.
Is the Verizon store near any other mobile providers in Port Charlotte?
Yes, T-Mobile is located nearby, providing an alternative mobile phone and telecommunications option in Port Charlotte.
Are there financial or service-related businesses close to the Verizon store?
Yes, Wells Fargo Bank, Western Union money transfer services, and LibertyX Bitcoin ATM are all located nearby for your financial needs.
What payment methods does Verizon Port Charlotte accept?
Verizon accepts payments by check, debit card, and mobile NFC payments. They do not require cash only.