Verizon

4.0
543 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Pinellas Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6898 Us Highway 19 N, Pinellas Park, FL
33781, United States

Hours

Reviews

4.0
438 reviews
5 stars
265
4 stars
57
3 stars
29
2 stars
18
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unprofessional.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff incompetence and lack of helpfulness.

Store Management

Negative feedback regarding store management, with reports of unprofessional behavior and poor handling of customer issues.

Promotions and Billing

Customers expressed frustration over misleading promotions and billing issues, leading to unexpected charges and dissatisfaction.

Overall Experience

While some customers had positive experiences with specific employees, many reported long wait times and inadequate service, leading to a general sense of dissatisfaction.
  • PH
    Peggy Herzig
    3 days ago
    5.0
    Awesome experience as always… This time from Taylor, and Gia!!
  • AK
    Abigail Korn
    Nov 16, 2025
    5.0
    Had the best experience with Chris today! I have never met a more helpful Verizon employee! He was willing to walk me through all the options of an upgrade and helped me towards the best solution for me and my families phone plan. Couldn't have been a better experience!
  • BH
    Brian Herzig
    Nov 11, 2025
    5.0
    Drew and Austin were awesome at helping us get a new phone!
  • SH
    Sharon Hiles
    Oct 27, 2025
    5.0
    Very helpful!
  • AS
    A Smith
    Oct 4, 2025
    5.0
    I needed help moving my prepaid plan from my iPhone 11 to my new iPhone 17. Andrew was amazing. He tried to resolve it for about an hour in store. I was in from a very late flight after a long week from a death in the family so I asked if he could just call me with resolution so I could get home. AND he did! He was on the phone for over 2 hours with Verizon and then called me and facilitated the transaction with the phone operator. New phone is great and I just can't say how appreciative I am for Andrew's help. He went above and beyond which meant an extra lot after the week I've had. Thank you.

Frequently Asked Questions About Verizon

What are the store hours for the Verizon in Pinellas Park?

The Verizon store in Pinellas Park is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

What brands of smartphones does Verizon in Pinellas Park offer?

They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.