Business Details
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Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Pensacola, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 400 N Navy Blvd.
Location
Hours
Reviews
4.6
406 reviews
5 stars
347
4 stars
19
3 stars2
2 stars6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly highlighting Grant, Crystal, and Michael for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience.
Positive Experiences
The majority of reviews reflected positive experiences, with customers expressing satisfaction with their interactions and outcomes during visits.
Problem Solving
Staff were commended for their ability to resolve complex issues efficiently, often turning negative situations into positive outcomes.
Friendly Atmosphere
Customers appreciated the friendly and welcoming environment created by the staff, making their visits enjoyable.
- SLSarah Locklear1 day ago5.0Spent hours on the phone with customer service, went to 3 other stores around the area over several days and no one could help. Came here and Grant solved our problem in 5 minutes!! Highly recommend if you are having issues and need help!
- DWDenee Wansley1 day ago5.0I can't remember the guys name..I think Michael. Was AMAZING. He got me hooked up and everything together so fast! Got me the best deal and was very helpful!
- MWMichael Wills3 days ago5.0Awesome service.
- KRkerry revellsNov 14, 20255.0Grant went ABOVE AND BEYOND FOR ME!!🥰🥰🥰🥰 I was having a terrible week I came in to open a new account and was starting to think I was at another road block, but Grant literally jumped through hoops for me ensuring that I wasn’t gunna leave without making something happen. And he really did, just by going above and beyond for me to ensure I wouldn’t walk away unhappy he did everything in his power to help me. I’ve never received that type of loyal customer service from ANY STORE EVER!!! Thank you so very much Grant you definitely have my future business!! 5 starts 🌟🌟🌟🌟🌟 and you definitely have a future client 🥰
- RMRoy S MillerOct 15, 20255.0I want to express the customer service I received from the Verizon Store was exceptional. I'm from the "Old School" of customer service and Mike was extremely patient while assisting me with my issue. I'm retired military and if he was working for me I would most definitely recommend him for a promotion. Mike, BRAVO ZULU for making my day.
Frequently Asked Questions About Verizon
What services does Verizon at 400 N Navy Blvd in Pensacola offer?
Verizon at 400 N Navy Blvd offers smartphones, tablets, Verizon home internet, bill payments, new lines, upgrades, device activation, business accounts, and more with Verizon network coverage including 5G service.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Where is Verizon located in Pensacola?
Verizon is located at 400 N Navy Blvd, Suite 008, Pensacola, FL 32507.
Which major smartphone brands does Verizon carry at this store?
This Verizon authorized retailer carries Apple, Samsung, Motorola, LG, and HTC devices.
Can I pick up my online order in-store at Verizon Pensacola?
Yes, the store offers in-store pickup services for your convenience.
How can I schedule an appointment or service at the Verizon Pensacola location?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Does Verizon Pensacola support device financing and protection plans?
Yes, they offer device financing as well as protection plans such as Total Mobile Protection and Verizon Protect.
What nearby stores can I visit when shopping at Verizon on N Navy Blvd?
Nearby places include Bealls Outlet for clothing and department store shopping, pOpshelf for discount and arts and crafts shopping, and RadioShack for electronics and mobile phone accessories.
Are there dining options near Verizon Pensacola if I want to eat before or after my visit?
Yes, you can enjoy meals at nearby restaurants such as Grape Garden (Chinese/Asian cuisine), Chick-fil-A (fast food), Hungry Howie's Pizza and Subs, and Little Caesars Pizza.
How can knowing nearby transit or businesses help when visiting Verizon at 400 N Navy Blvd?
Nearby businesses like Wells Fargo ATM, Western Union, and Advance America can assist with financial services, while locations such as T-Mobile and another Verizon store nearby offer alternatives, helping customers compare services or pick up related accessories.