Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Panama City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
760 reviews
5 stars
359
4 stars
122
3 stars
78
2 stars
54
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and dismissive behavior from staff.
Wait Times
Customers frequently mention long wait times, often exceeding an hour, which contributes to frustration during their visits.
Sales Tactics
Several reviews indicate concerns about aggressive sales tactics and dishonesty regarding plan changes, leading to dissatisfaction among customers.
Employee Performance
While some employees receive high praise for their assistance, others are criticized for poor service and lack of knowledge.
Store Environment
The store is generally described as clean and organized, but some customers report unpleasant experiences due to staff attitudes.
- GGGeorgia Gibbs6 days ago1.0My recent visit to the Verizon store l was asking about my bill. The employee informed me that they could not help. I then asked a question concerning my phone and was told that my phone was very old, that I needed another one and that l could go to Walmart to get another one. I didn't get any help at all
- TRTony RugNov 15, 20255.015 Nov 2025...had to visit the 23rd street store. Michael (lead manager) assisted me with some virus pop up crap. On top of having a difficult personal situation with a family member...the store was super busy and he was knee deep with other projects. He gave me all his attention and respect and made a bad morning a lot better...and best of all...he fixed my phone pop ups from Hell. Awesome man and great people person. Thank you for job well done. PS...he is an Army Veteran and his discipline was not hard to see!!! Thanks again Michael. Tony Kay
- CFclancy faucheuxOct 15, 20255.0Friendly service. The speed at which you get taken care just depends on how many folks in store. When its your turn you get personal attention.
- MRMegan RowseyAug 23, 20253.0This place told me my phone was not fixable. I would have to buy a new one. I recommend whiz tech
- ECErika CummingsAug 10, 20254.0Longer wait time was 2 hours
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Panama City?
The Verizon store in Panama City is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Panama City?
The Verizon store is located at 411a E 23rd St, Panama City, FL 32405.
Which major smartphone brands are available at the Panama City Verizon store?
The store offers the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon Panama City store provide for business customers?
They provide business cell phones, mobile hotspots, tablets, and laptops, along with mobile, wireless internet, and voice plans.
Can I schedule an appointment or order online for Verizon products in Panama City?
Yes, you can schedule in-store appointments and place online orders through their website or the My Verizon app.
What delivery and pickup options are available for online orders?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does the Verizon store in Panama City accept mobile NFC payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and checks, and does not require cash only.
What nearby dining options are available around the Verizon store at 411a E 23rd St?
Near the Verizon store, you can find Which Wich Superior Sandwiches, Mission BBQ, O'Charley's steakhouse, Dunkin', Chipotle Mexican Grill, and Baskin-Robbins for a variety of food and drinks.
Are there nearby services for shipping and printing near Verizon in Panama City?
Yes, FedEx Staffed and FedEx Office Ship Center are located nearby for your shipping, printing, and event planning needs.
What nearby health and wellness facilities can I visit before or after shopping at Verizon?
Nearby wellness options include Surterra Wellness cannabis clinic and hospital, Aspen Dental, Harrison Avenue Medical Clinic, and Suncoast Diagnostic Imaging.