Cricket Wireless Authorized Retailer

4.6
194 reviews

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.

Location

Cricket Wireless Authorized Retailer
1155 Malabar Rd NE Ste 4, Palm Bay, FL
32907, United States

Hours

Reviews

4.6
194 reviews
5 stars
163
4 stars
10
3 stars
7
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Manny received numerous praises for his helpfulness, patience, and knowledge, making him a standout employee in customer interactions.

Mixed Experiences

While many customers had positive experiences, there were also complaints about poor service and management issues at the store.

Store Environment

Some reviews highlighted a negative atmosphere in the store, including unprofessional behavior and unsatisfactory conditions.

Staff Recognition

Several customers recommended staff members, particularly Manny and Matt, for their exceptional service and support.
  • SE
    Sonia Esterlin
    Jan 5, 2026
    5.0
    Cricket always does a great job with keeping me happy cheap prices and great phones thanks Manny
  • AE
    Aulondieu Esterlin
    Jan 5, 2026
    5.0
    Wanna give a special thanks to Manny for always making sure me and my family are always well taken cared of.
  • RS
    Richard Steeger
    Jan 1, 2026
    5.0
    The man that helped me out today was named Manny he works at the store in Palm Bay on Malabar road. I really can't say enough about this guy for probably 64 years I was quiet, for the past 4 years I haven't shut up. Your employee Manny besides fixing my phone perfectly was so patient with my stories that I was so pleased that I had to take the time and let you know about what a great guy you have working for you. Thank you so much, Richard Steeger
  • WS
    Wes Silvers
    Dec 14, 2025
    1.0
    Absolutely disgusted with this particular store. Literally spent 2.5 hours at this place with the so called store manager (Manny) not knowing what he’s even doing. The guy hadn’t a clue as to how to connect my Apple Watch. Worst part about it is he had to call so called corporate to have them walk him thru to do it and I literally sat there 2 hours while he couldn’t even get anyone on the phone to help. All he could say is if he couldn’t get it done the store closes at 7pm and he had to go. After being fed up I just grabbed my phone my watch and walked out meanwhile I have a 700 watch with no purpose in having a cellular service on it but paying for one in my bill. Plus a 25 dollar connection fee without a connection. Super upset. As a business owner myself I’d NEVER leave my customer high and dry like this guy did. Store needs a new manager. The customer is your priority not your closing time.
  • JJ
    Jeffrey
    Dec 2, 2025
    5.0
    Manny and aris did a really great job in helping me get the phone I needed I love the cricket company because of them

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer in Palm Bay offer?

They offer customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.

Where is the Cricket Wireless Authorized Retailer located in Palm Bay?

The store is located at 1155 Malabar Rd NE Ste 4, Palm Bay, FL 32907.