Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Ormond Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,302 reviews
5 stars
1,204
4 stars
26
3 stars
22
2 stars8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for staff members like Samantha, Luis, and Dylan who went above and beyond to assist customers.
Professionalism
Many customers noted the professionalism and knowledge of the staff, contributing to a positive experience during their visits.
Efficiency
Customers frequently mentioned quick and efficient service, with many transactions completed in a timely manner.
Friendly Atmosphere
The store is described as having a friendly and welcoming atmosphere, with staff being personable and approachable.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences, particularly regarding billing issues and the transparency of promotions.
- SRSarah Ross6 days ago2.0They said they can’t tell me how much I owe on my phone over the phone without verifying who I am. That’s dumb and inconvenient.
- BMBob MatthewsOct 1, 20255.0Very courteous & professional assistance from Samantha fixing my problem
- MLMichelle LeiSep 29, 20255.0I had an absolutely outstanding experience at this Verizon store thanks to Luis. He went above and beyond helping me set up six new lines with the current phone promotion. The process took over six hours, and Luis stayed late to make sure everything was completed smoothly. He was patient, knowledgeable, and incredibly dedicated throughout the entire process. I can’t say enough positive things about his customer service. He made what could have been a stressful experience into a seamless one. Verizon is lucky to have him on their team!
- SHSandra HorwitzSep 13, 20255.0I’ve been a Verizon customer for a very long time. The service at the Ormond Beach location was fantastic. Samantha diagnosed the problem with my phone immediately and corrected it. She also helped me get a better deal on Netflix. The adjustments on the phone took little time. The most significant thing I could say is that Samantha‘s personality was wonderful to experience. It’s been a very long time since I interacted with such a helpful and pleasant person. Samantha should get a promotion and a raise. I can see her on the Board of Directors one day! Get her there as soon as possible so that your company can benefit. Really, it was wonderful to be with her. You are lucky to have her! Don’t lose her!
- JDJesse DillonSep 9, 20255.0Rep Ben was the first to greet me at the door and replaced my screen protector without hesitation People like him are why I came to Verizon. Very Impressed with him.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 20 S Nova Rd offer?
Verizon offers products from brands including Apple, Samsung, Motorola, Google, HTC, LG, Asus, and Verizon Wireless itself.
What services can I get at the Verizon store in Ormond Beach?
Services include wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and Verizon Wireless services.
What are the Verizon store's hours of operation?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at 20 S Nova Rd require appointments for service?
No, appointments are not required; customers can walk in without prior booking.
What payment methods are accepted at the Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up online orders at the Verizon location in Ormond Beach?
Yes, the store offers both in-store pickup and curbside pickup services.
How can I contact Verizon Cellular Sales in Ormond Beach?
You can call them at +1 386-872-3679 or email CustomerService@cellularsales.com.
What nearby dining options are available to visit before or after shopping at Verizon?
Nearby restaurants include Pizzanos Pizza, McDonald's, Smoke Shack barbecue, Green Tea Asian restaurant, Einstein Bros. Bagels, 600 Degrees Pizza, and Pagano's Pizzeria, offering a variety of food choices.
Are there nearby essential services close to the Verizon store in Ormond Beach?
Yes, nearby services include Walgreens pharmacy, CVS Pharmacy, Western Union money transfer, Bitcoin ATMs, and Blue Rhino propane exchange.
What local businesses provide personal care or beauty services near Verizon at 20 S Nova Rd?
Nearby personal care options include Rivergate Barbershop, Simone's Salon, Diamond Nails, and Ormond Nails and Spa for hair and nail care.