Verizon

4.7
708 reviews
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Business Details

8600 Vineland Ave, Orlando, FL
32821, United States
(321) 319-1370
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Orlando, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
8600 Vineland Ave, Orlando, FL
32821, United States

Hours

Reviews

4.7
707 reviews
5 stars
622
4 stars
21
3 stars
11
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Steven, Angel, and Jeff.

Knowledgeable Staff

Customers frequently noted the staff's expertise in handling phone issues and providing clear information about products and services.

Communication Issues

Several reviews mentioned problems with communication, including failure to follow up on promised calls and difficulties reaching the store directly.

Mixed Experiences

While many had positive experiences, some customers reported issues with billing and service quality, leading to frustration and dissatisfaction.

Store Environment

The store was described as clean and friendly, contributing to a positive shopping experience.
  • MC
    Makayla Craig
    Jan 4, 2026
    5.0
    Steven was amazing and helped me in 5 minutes! I was having a problem with my iMessages turning on and off into sms or rcs mode and went to Apple and they said they couldn’t help me but Steven helped fix the issue in 5 minutes at no cost and was super nice! Thank you!!
  • CM
    Chris Mack
    Jan 1, 2026
    5.0
    Great atmosphere and wonderful staff. Thanks for everything
  • DM
    Danielle Monroe
    Dec 27, 2025
    5.0
    Brian was very helpful, forthcoming, patient, and personable! He made the process of getting two new phones and transferring data easy.
  • JT
    John Thompson
    Dec 23, 2025
    5.0
    delaney radiates customer service and personality. manager that day seemed a bit bossy but she is great.
  • BS
    Bethany Savarese
    Dec 13, 2025
    5.0
    My SIM card crashed and I needed a new phone in a pinch. Davi went above and beyond to make sure I was well taken care of and got us a great deal. Davi is a prime example of why my family and I have been Verizon customers for 30+ years. Thank you so much for for your kindness!
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Frequently Asked Questions About Verizon

What products and brands does Verizon at 8600 Vineland Ave offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They carry brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the store hours for Verizon at 8600 Vineland Ave?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.