Verizon

3.9
497 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Orange City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1169 Saxon Blvd, Orange City, FL
32763, United States

Hours

Reviews

3.9
370 reviews
5 stars
221
4 stars
45
3 stars
24
2 stars
22
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being polite, helpful, and knowledgeable, particularly highlighting individuals like Dayna, Luis, and Cristian for their exceptional service.

Wait Times

Several reviews mentioned long wait times, with some customers feeling ignored or unacknowledged while waiting for assistance.

Sales Practices

There were complaints about aggressive sales tactics and confusion regarding promotions, leading to dissatisfaction among customers who felt pressured or misled.

Store Operations

Some customers reported issues with store hours and staff punctuality, noting that the store often opened late or had staff arriving after opening hours.

Service Quality

Numerous reviews expressed frustration with Verizon's overall service quality, including billing issues and poor network coverage, prompting some customers to switch to other providers.
  • MO
    Manuel Ortiz
    Dec 23, 2025
    5.0
    Everyone at the location was super polite. Didn’t have to wait long. Dayna was SUPER helpful. She was patient and listened to all of my previous phone provider issues. Any question my wife and I asked she had an answer too. They all deserve a Christmas raise in our opinion!
  • AR
    Ashley R
    Dec 21, 2025
    5.0
    Instead of ordering an Apple watch and opening a new line online, I opted to go into the store to also make adjustments on my account. Not only did Luis help me quickly, he gave me better options than I found online and updated my plan into something better for the same price. Really appreciated Luis breaking the numbers down and his patience. I will definitely go into the Orange City location if I need anything in the future.
  • J1
    Js auto spa 12
    Dec 16, 2025
    1.0
    Worst location of them all manager employees show up 30 minutes past when the store is supposed to open with Starbucks in their hands while customers are sitting outside waiting. This location is never open when they’re supposed to be open and they make you wait 30 to 45 minutes Passed from when they’re supposed to be open
  • NB
    Noodle Banana
    Nov 24, 2025
    5.0
    Cristian is a life saver! Set up my new number and service with me while my baby threw a fit. Extremely helpful, understanding, and kind! Thank yall so much!
  • VP
    Victor Pagán
    Oct 13, 2025
    5.0
    Took advantage of their offer of a free phone on them. Upgraded my iPhone XS Max finally. Great service from the staff.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Orange City?

The Verizon store in Orange City is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which top smartphone brands does Verizon Orange City offer?

Verizon Orange City offers leading smartphone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.