Verizon

3.9
488 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Orange City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1169 Saxon Blvd, Orange City, FL
32763, United States

Hours

Reviews

3.9
365 reviews
5 stars
217
4 stars
45
3 stars
24
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being helpful and knowledgeable, while others were criticized for being dismissive and unresponsive.

Sales Practices

Concerns raised about aggressive sales tactics and lack of transparency regarding promotions and billing, leading to customer dissatisfaction.

Store Experience

Inconsistent experiences reported; some customers appreciated the cleanliness and efficiency of the store, while others faced long wait times and felt ignored.

Product Knowledge

Several customers highlighted the staff's knowledge about products and services, but there were instances of misinformation that led to frustration.

Service Reliability

Numerous complaints about poor service quality and connectivity issues, prompting some customers to switch to other providers.
  • VP
    Victor Pagán
    Oct 13, 2025
    5.0
    Took advantage of their offer of a free phone on them. Upgraded my iPhone XS Max finally. Great service from the staff.
  • EV
    Elia Vammen
    Oct 8, 2025
    5.0
    Michael was awesome he helped me and explained everything to me clearly and perfectly. He was so polite and kind too. Treat customer well his is a Pro. Thank you very much Michael. God Bless you always.
  • SM
    Shaun McKinnis (Shaun McKinnis)
    Sep 28, 2025
    1.0
    Just waited 15 mins so I could ask one question while salesman were making small talk with other customers. Not even talking about phones or phone service. No sense of urgency to help anyone. Been a Verizon customer for over 10 years and I’m definitely switching to another service.
  • SW
    SaltyOld Woman
    Sep 20, 2025
    5.0
    Cristian was absolutely the best in helping us get the best deal for us with upgrading the phone and buying a smart watch. He deserves kudos for sure
  • DJ
    Donna Jo
    Sep 7, 2025
    2.0
    I have been with Verizon for about 12 years, and it seems like every year it gets worse. The service areas suck, my husband never has service at work. And if youre ever near an airport or in the grocery store GOOD LUCK. Customer service over the phone is fine. But in person, specifically at the store on Saxon in Deltona FL is quite literally the worst. They are inconsistent and I really feel like each employee makes up their own "promotions". Everytime you walk into the store they want you to add a line for another "discount". I tried to turn in my old phones today for the "promotion" from last month and the woman is trying to get me to do a new promotion just to drop them off?! "Add a line today and you can keep the old phones." Why would I want to keep a broken phone and have to pay ANOTHER $25 line fee? Then she gets an attitude bc I need to leave and cant wait for her to finish trying to convince me to get another line. The guy last time said I can just drop the phones off, nothing else. Nothing needs to be done on my end aside from that. But she said there is other stuff. Well now I dont have time ill come back friday, "But there won't be a promotion to keep the phones" I DONT WANT THE PHONES. If just switch to a different carrier, but they literally all suck. Why are we paying $300 a month for crappy phone service???

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Orange City?

The Verizon store in Orange City is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which top smartphone brands does Verizon Orange City offer?

Verizon Orange City offers leading smartphone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.